Skip to main content

Hello Figma Support,

I am currently an editor on a Figma file where the owner’s email account has been deactivated and I no longer have access to edit permissions like duplicating the file or unlocking elements.

Details:
- File name: "redacted]
- My Figma email: "redacted]
- Previous owner’s (now deactivated) email: credacted]

I kindly request ownership to be transferred to my account or for the file to be duplicated under my workspace. This file is critical to our ongoing project.

Thank you very much.

Hi there, 

 

 

Sorry to hear that your file is locked. This issue requires assistance from our support team. Could you please reach out to them using this form: https://help.figma.com/hc/en-us/requests/new?ticket_form_id=360005944714 ?

Also, I'll remove any sensitive information, such as your email, from the post to help keep your information and the platform secure. 

 

Thanks for your understanding!

Toku

Reply


Terms & ConditionsCookie settings