Hello,
I’m encountering an issue where the design-linked icon (pen icon) is not appearing on Jira cards in board view, even though the setup appears to be correct.
According to Figma’s documentation, the icon should appear to the right of the number of days on the Jira card when a design is linked via the Designs panel.
What I’ve confirmed:
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The Figma for Jira Cloud app is installed and the correct Figma team is connected.
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The Designs panel is visible in the Jira issue view, and I can successfully link Figma files there.
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The linked Figma files belong to the connected team and are accessible.
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The Design field is added to the card layout in board configuration.
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We’re using a company-managed project in Jira Cloud (production).
Despite all this, the pen icon does not appear on any Jira card in the board view, even after refreshing.
Has anyone experienced this? Is there anything else that needs to be enabled to display the icon on cards?
Here’s a screenshot showing the icon in the documentation and indicating where it should appear on the Jira card, although it’s not visible there.
Thanks,
Maria