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Question

many files disappeared from my account suddenly


Manasa Dokka

Few of my draft files disappeared suddenly and when I tried to re-open recently closed tabs; its showing “not found (404)” The files where created by me and were accessible only to me. some of these files are still Untitled. They were my last 5 months hardwork; kindly help me out ​@Support_Squad ​@Figma_Support ​@Celine_D 

 

Shen Lee Design

Hi! A few things you could try:

  • Try using ‘Incognito mode’ or clearing cookies in your browser.

  • Check the ‘Trash’ tab, just in case they were accidentally deleted.

  • If you’re using the Figma desktop app, try reinstalling it.

    This post might help too: 

     

Hope you recover your files soon!
 


Shen Lee Design

Hi! A few things you could try:

  • Try using ‘Incognito mode’ or clearing cookies in your browser.

  • Check the Trash tab, just in case they were accidentally removed.

  • If you’re using the Figma desktop app, try reinstalling it

This Post might help too.
Hope you recover your files soon!


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