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I started having a problem with my Figma. When you select the crop tool ou click multiple times on a photo, the edit menu opens up.The “edit menu” im talking about, is the one that you can change de shadows, tint, temperature and stuff like that. It is where you choose to change the color, gradiant, photo…I dont know why, but this panel isn’t opening for me the right way. I need to keet trying to open it by clicking 300 times.I’ll try to leave a video here.https://share.zight.com/X6u6L48BThx!

Ich bin mit meinem Google Account angemeldet. Dort habe ich die email Adresse bin***@***bis.de für meinen Google Account. Jedoch habe ich vor kurzem Gmail eingerichtet für meinen Google Account. Deshalb lautet die neue Email Adresse bin.fl****gmail.com. Ich melde mich in Figma mit meinem selben Google Account an der dann jedoch eine andere Email Adresse hat. Meine Design Files sind alle noch da, vermutlich weil sie lokal auf meinem Computer hinterlegt sind. Allerdings habe ich keine Berechtigung mehr diese zu bearbeiten (nur lesen). Also gehe ich auf Berechtigungsanforderung. Dort wird mir eine Mail auf bin***@***bis.de geschickt. Ich klicke dort drauf und werde automatisch in Figma mit bin.fl****gmail.com angemeldet, weil es keinen Account mehr mit bin***@***bis.de mehr gibt. Dann kommt der Fehler dass der User keine Berechtigung für Berechtigungsverwaltung hat. Jetzt weiß ich nicht weiter. Viele Grüße (für email support ist mein Account leider zu arm)

I've noticed that adding video to a Figma site (using the new "Fill in Figma" sites feature) isn't supported or is completely broken. It's a mess to try and implement — there's no straightforward way to embed or play videos properly.In contrast, Framer handles video support very well — it's easy and seamless to integrate video backgrounds or media sections. It would be great if Figma could match that level of functionality. Right now, it's a major limitation for building modern, media-rich web experiences directly in Figma.Expected Behavior: Ability to embed videos in Figma Sites Support for background videos and inline media Clean playback and responsive behavior Actual Behavior: No native video support Workarounds are clunky or ineffective Makes building modern web pages difficult Please consider adding full video support in Figma Sites — it's essential for many use cases and currently a big gap compared to Framer.   

Dear Figma Support Team,I am a student currently trying to access Figma’s Education Plan. However, I am facing an issue with the SheerID verification process.I attempted to verify my student status using my government-issued ID, but it was not accepted. I retried multiple times by entering the correct details and uploading my ID, but the system shows that my verification limit has been exceeded.Since I genuinely need access to Figma’s student education plan for my coursework, I kindly request your assistance in rechecking my documents or providing me with an alternative way to complete the verification process. Please let me know how I can proceed further. Also, please find my documents like govt. ID and college ID attached to this email. My college email ID is (redacted by the moderator due to PII)Thank you for your time and support.Sincerely,Abhishek DasIndian Institute of Technology, Kanpur

I’m a programme manager and teacher at Oslo Nye Fagskole in Norway. I was granted an educational licence about a year ago, but recently I’ve started receiving repeated emails warning that my licence is expiring. Each time, I follow the link in the email to confirm my eligibility. When I click it, I get the message: “You’re in! You are now verified with Figma for Education.” However, a few days later, I receive the same expiry warning again. What to do… tried to contact support then get a message I can only get help through this support forum   Thanks in advance for your help!

Emojis are not appearing in the comment box of the Figma desktop app on macOS. They display correctly on Figma Web, but in the Mac app they don’t appear. 

I had figma free education plan which i applied for now they emailed me to re-verify by september 29 or I'll lose those pro features now I joined figma recently a month back i have re-applied for verification but they say i have exceeded limit for verification or availed this offer. I have no clue how to solve this i have contacted Sheer Id support team too.

When I apply my text property to my 'Ghost' variant, it removes my underline style on the text. Whenever I apply the underline style to my ghost variant again, it applies it to all my variants. Is this normal? 

There is a problem for the animation for “Show Behind Transparent Area” and background shadow with sizing up and down, down here i will put the video, pls fix it (also i think there is problem with sizing and blurring animation not being smooth)Da video of pain Thank you if you endure the long wait at start of video !!!

Hi,although Figma App has been closed and no Broswers is running (there should be no Figma App running on the desktop) it still consumes a lot of memory (0.25GB !)    

Hi Figma team & community,I’m stuck on the SheerID step with the error “Verification Limit Exceeded / already redeemed or attempted” when applying for Figma Education.• What I tried: logging in with the target Figma account, applying via figma.com/education/apply, contacting SheerID to reset attempts (awaiting response).• Ask: once SheerID resets/approves, please ensure the verification is linked to my Figma account. If there’s a prior/partial verification under another email, please advise on re-association. 

I have worked with figma make and honestly its the best application i have ever used. What its helped me develop is game changing for me as I have dyslexia coding and copy has never been my thing.  Im unsure is the web app i have developed on figma real can the public use it? Security does it have any ? how can i manage users ? How can i see whos using it ? How bigger app can i make ? Is there anyone who can help me it would be super helpful

This is a revival of : Is there any news on this? I really would like to be able to move using the middle click without it catching the paste like other Apps like Excalidraw do.

Выделяю объект, делаю заливку линейным градиентом, затем открываю этот объект в плагине Fig3D и он оказывается безцветным. Если делать заливку просто цветом, то все отображается, градиент - нет. Как это исправить?

In my Figma project, I’m using components and color variables. When I clone this project and map it to different colors, everything works fine at first. But when I go back to the main project and add new colors or make adjustments, some of the colors in the cloned project get messed up. How can I fix this issue?

Hello, I am currently enrolled in Professional Google UX Design course, I am using Figma free education plan, which I verified using the Coursera guide, and I contacted the Coursera team for the re-verification process, but they were negative, saying they do not have the capability to directly re-verify your status for third-party services like Figma. As in the midst of the course, I have a lot to finish my projects. So, please help me to re-verify. 

I’ve tried several times to verify my student account, but each attempt says I’ve exceeded the limit for the student plan. When I use old verification links, they’re expired, forcing me to start over.I’ve also contacted SheerID multiple times, but they keep sending the same automated response:They mentioned missing details like “No Program ID,” “No Verification ID,” and “External User ID Not Present,” but I don’t understand what these mean or how to fix them.Could you please help reset my verification attempts or guide me on how to start fresh? I’ve been trying for quite some time without any success.

The Supabase Figma OAuth integration appears to have been broken after recent deprecation of `files:read`. Supabase itself is appending `files:read` scope to the OAuth initiation URL which appears not to be a valid scope for the OAuth app I have, despite the email mentioning there’s a grace period until mid-November for the switch-over. This has now broken a lot of important flows in the platform that I’m building, thus it’s not even possible to submit the OAuth app for review to publish it publicly, as well.

My other account has been suspended. I have also reported the problem to the official via email, but it has not been resolved until now. There are a lot of files in my account, which has seriously affected my work and caused huge financial losses. I hope you can help me solve the problem.[redacted by forum admin/moderator to remove PII]

Help needed🙏 The draft file has been lost. It shows "You can't access this resource." Then, clicking on the three dots on the top right corner to open it, it keeps loading and cannot be opened. Screenshot of the question⬇️ 

hello i need help sheerid recently keep rejecting my documents i have tried with national id , and passport, and emailed them multiple times still no response and now i have been exceeded to try please help as this is frustrating 

While trying to use Figma Make, and importing our components, Figma Make doesn't seem to use the actual component but rather imagines a similar one and thus losing all of the properties associated with the component. Is there a way to force Figma Make to use the actual components with their properties? Even if I specify that I want it to use the component, it doesn't.

In the design mode in figma slides, I noticed last week that I can’t shrink the layers panel for slides that have a lot of layers. This makes it really difficult to navigate between slides since it’s mostly covered up, and I end up toggling between slides/design mode to hide the layers panel.See attached screen recording:  

In the Share settings of a given file (Share button >  Can view > Advanced), the Discoverable via search checkbox option is unchecked by default.I would think this refers to search within Figma (vs discoverable in general search engines), but searching for these files returns them in the results even with this setting is unchecked and when I’m not a member of the Team or Project.What does checking or unchecking this option actually do? And is there a way to globally, or at a Team level, change the default setting?  

Suddenly, I can’t double-click to select anything inside of any element. This was working up until today. I am up to date on both my Figma Version and my Mac OS (Sequoia 15.6.1). Desperately need help on this, I can’t keep using the layers menu to dig down and select.