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I have been experiencing unusual behavior in Figma for several days. When I use Spacebar + mouse to pan, the canvas moves unpredictably in different directions while the spacebar is pressed. Refreshing Figma temporarily resolves the issue, but the glitch reoccurs frequently. I am using Figma Web.
I'm having a problem with the Montserrat font in Figma. Only two weights are available — Regular and Bold — even though Montserrat ships with many more (Thin, Light, Medium, SemiBold, ExtraBold, Black, etc.). The other weights don't show up, so I can't use them in my designs.On top of that, the font seems stuck in my system: I can't uninstall it and I can't reinstall a clean copy either. What I've already tried (Windows 11):- Checked C:\Windows\Fonts and the per-user fonts folder (AppData\Local\Microsoft\Windows\Fonts) — no Montserrat files there- Searched the registry under Windows NT\CurrentVersion\Fonts (both HKCU and HKLM) — no Montserrat entries found- Checked for a Microsoft Store font package — none installed- Deleted my downloaded Montserrat folder and restarted the PC- In Windows font settings the font still appears, but the only option available is "Hide" — there's no Uninstall button, and it shows only 2 stylesAlso happening on macOS: the same issue reproduces — Montserrat b
에듀 계정 전환하려고 신청을 해 뒀는데 승인이 안 됩니다. 메일도 전혀 안 오고요.
Good afternoon. I accidentally paid for “Nikita's Starter team” instead of renewing my Typetop subscription. Can you transfer the subscription to Typetop without a refund?
Hello, I recently submitted my public OAuth app for review, and have included a testing URL and detailed instructions for the team to test with, but I had a fundamental question about testing - if the app is not approved, that means the OAuth flow will only work for my own account (i.e. the same account that submitted the app). For the OAuth flow to work for any other Figma login, the app has to be published in public mode. If that is the case, how will the review team be able to test the app before it is approved? What am I missing here?
Olá, pessoal!Estou trabalhando em um projeto que precisa oferecer diferentes temas, como claro e escuro, e estou pensando em usar variáveis do Figma para organizar cores, espaçamentos e outros valores de forma mais eficiente.Qual é a melhor maneira de estruturar essas variáveis para evitar duplicação e facilitar a manutenção do projeto? Também gostaria de saber como vocês organizam os modos dentro das coleções de variáveis quando o projeto começa a crescer.Alguma recomendação de boas práticas ou fluxo de trabalho que tenha funcionado bem para vocês?
Hi Figma Support Team,I am following up on the review status for my plugin (Code: 1632014699683183316).It has been under review for over three months now, and I wanted to check if there are any specific issues, blocking items, or additional details needed from my end to help move this forward.Thank you for your time and assistance!
Hi Figma Support, I have a Full seat on a Starter plan and I'm actively using Figma MCP for an app Ul project. 28 I reached the MCP tool-call limit yesterday. The date has changed, but I am still receiving this error: "You've reached the Figma MCP tool call limit on the Starter plan." Could you please check when my MCP quota is supposed to reset and why it has not reset yet? Also, some calls were consumed by failed tool attempts. If possible, please reset or restore my MCP quota so I can continue my project. Thank you.
Hi, this is my first time submitting a plugin, I understand that the review can take up to 12 days. I’m curi or more. Just curious about where I can check the status and get to know when my plugin gets reviewed. Thank You!
As seen in the preview, when you go to the next pages, the images disappear even though I already put all of the images and they are all visible in the editing page, what’s happening?
Hello Figma Support,I’m experiencing an issue where images are not loading or visible in the preview.This problem has been occurring for about a week now. The images appear to be missing in the preview, even though they are present in the design.Could you please look into this and let me know if there is a known issue or if there are any steps I can take to resolve it?Thank you for your help.Best regards,Fanya
This is a weird one…I have a component in a library that has variants for sizes, in order from smallest to biggest:Component: variant property order When I insert the component instance in a different Figma file, the order is screwed up, and the smallest option appears at the end: Instance: variant property orderFun part: This only happens if the instance is inserted in a different Figma file. If I insert the component instant (via the Assets tab) in the actual library it is in, this doesn’t happen.And yes, this is the published version of the component. We only found out because a designer asked us to fix the order, but on our side it looked good...
I have library project with all my components and nesting and everything is there. I have dropdown component with list-atom component which has states (default and hover) and interaction is set to “while hovering” change state to “hover”. When i take the asset and use it in other project the interaction is not propagated and AI says something like “change to is set to null” and the atom is showing properties of parent. How come? Did i do something wrong? Why the interaction can’t be set properly? I tried reseting the whole component, deleting and setting it up again, regenerate all instances (slow) function and nothing helps.
Subject: Bug report: Copied designs lose layout and structure after some timeHi Figma Support team,I'd like to report a recurring rendering bug that has been seriously affecting my daily work.**Summary**When I copy a design from one file and paste it into another file, the pasted design looks correct at first. After some time, however, it breaks: the layout shifts, elements are resized or repositioned, and the information structure (frames, auto layout, nesting, hierarchy) is corrupted. The copy no longer matches the original design.**Steps to reproduce**1. Open File A, which contains a finished design (frames with auto layout, components, text and color styles).2. Select the design and copy it (Cmd/Ctrl + C).3. Open File B and paste it (Cmd/Ctrl + V).4. Verify that the pasted design renders correctly — at this point it does.5. Close File B, then reopen it later (or return to it after some time).6. The pasted design now renders with a broken layout and a corrupted structure.**Expected
Hello, my bill was higher than expected. Upon reviewing the details, it appears an extra seat was purchased, but I am the only user; an additional $15 was charged. I would appreciate your assistance with this.
Hello,I’m currently having an issue with my Figma Education status and would appreciate any guidance.For the past 1–2 years, I used my personal Figma account for university coursework, with my student status verified using my university email.During the recent Education renewal process, the instructions seemed to require verification through my university-issued email, so I created and verified a new Education account using my school email.However, my original personal account still has the edit permissions for my existing university team files. I am currently working on several active projects in those files, and Figma is warning me that I will lose edit access within 7 days if my Education status is not resolved.I have already submitted the “Request to Move Figma Edu Status” form and also contacted education@figma.com.I would like to move or restore the Education status to my original personal account so I can keep my existing team memberships and edit permissions.Since I have ongoin
Hi all,I’m using the Figma Desktop Dev Mode MCP server and I’m getting inconsistent output for what looks like identical requests.Setup• Figma Desktop: 126.8.16• OS: mac• MCP client: LanggraphWhat’s happeningCalling get_design_context on the same node with the same parameters:• sometimes I get code that uses our mapped design system components from Code Connect• other times I get raw React + Tailwind with the mapping ignoredThis varies between calls even within the same session, with no changes to the file or config in between.Questions1. Is this expected behavior, or should Code Connect mappings always take precedence when they exist?2. Are there conditions that determine whether the mapping gets applied — selection scope, whether the node is an instance vs. a frame, caching, etc.?3. Is there a parameter or setting to force Code Connect output consistently?
I am a student at Texas State University. I have been trying for nearly a week to get my account verified yet SheerID won't help. Worst part is they never told me why they couldn't bother helping me verify my account when I reached out to them.
Hi Figma Support,I'm experiencing an issue where left-clicking on objects on the canvas stops working — I can't select objects by clicking on them. The problem occurs both in the Figma desktop app and in the browser version, and it also happens when using the trackpad, so it doesn't seem to be related to my mouse.The bug is intermittent: sometimes clicking works fine, then it stops working for a while, and later starts working again without any obvious pattern. Other interactions (scrolling, panning, keyboard shortcuts) seem to work normally when this happens.My setup:Device: MacBook Pro OS: macOS 26.5.2 Browser: chromeCould you help me figure out what's causing this? Let me know if you need any additional information, screen recordings, or console logs.Thank you!
I want to know if it is advisable to design printables like Rollup banners, outdoor flyers and billboard in Figma? If so how can I export my designs so they come out sharp when printed?
Im working on this website.Im in Professional Plan.Everything is up to date: app, payment, cache.I have searched for answers and none worked.I want to enter, use, whatever in Dev Mode in my design but nothing works.I even want to install Figma to Code plugins and the design Im working on does not appear.Im losing my patience and my joy for Figma although I understand Im new.Urgently help, please.
Hi,I just subscribed for Figma Professional, Full seat.AI chat does not work at all; I’ve experienced this on the Figma agent in Figma Design (`srid_0CT4X0C69F24EGKH575BQR1N5`), prompt enhancement in Figma Make before initiation, and the live preview in Figma Make after processing the initation requiest (Live preview failed ID: `srid_Y8J3BYRKA3WT13VF9W5C72NS1`, `srid_9TM8KCSANCZ18Z0VJHS4K2DNZ`).I believe this is a differentiator on the paid plans, no? How does a company the size of Figma ship defective plans like this, then charge customers?I’d appreciate this issue getting resolved; this is somewhat a frustrating first experience, currently there’s not much justification to not just swtich back to free...Thanks
Halo tim Figma,Saya mengalami masalah gambar yang hilang secara otomatis beberapa jam setelah saya drag & drop ke dalam file. Layer gambarnya masih ada, tapi gambarnya tidak muncul lagi (baik di canvas maupun saat prototype preview). Masalah ini sudah terjadi 2 kali di file yang sama.Detail:Nama file: RMR WEBSITE Jenis masalah: Gambar hilang beberapa jam setelah di-drag & drop ke file Frekuensi: Sudah terjadi 2 kali Pesan error yang muncul (jika ada): An invalid image or thumbnail was removed Platform:chrome Apakah gambar masih terlihat di Version History: iya sudahMohon bantuannya untuk investigasi dan jika memungkinkan, bantu recovery gambar yang hilang tersebut.Terima kasih.
Hi there,In the confusion of how Full Seats are assigned to teams not individuals, I’ve ended up with two Full Seats across two teams, and so I was hoping I could get some help to trim that down and get a refund for the Full Seat I don’t need!I can share the details of the transaction for the subscription I don’t need, and then I can transfer the future subscription to the account I already have active, which is where I’d like to keep it as all my work is there anyway.Thanks for any help!Charlie Witter
I need to have my full seat running as normal, please. I just paid $20 when I should only be charged as you have described in your subscription plans.
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