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I really wish there was a way to export my transcript from figma make. If I am a non technical user, I need to be able to extract this transcript from time to time, to give to another AI to help evaluate what I am doing, and to document my process. There is a lot to learn from the process. For the past hour I have been trying to copy and paste the content, but that wont work either. I highlight huge chunks of the convo, but the way the page is structured, only 10% of what I highlight can i paste into a document. Its a real pain! At least let your agent see the convo transcript so we can talk through what we made before ,and the agent can talk about different versions and see back into the project history!
Hello Figma Avengers! 😃I would like to understand and discuss a few workflow considerations.While working with iterative AI-driven design changes, I observed that restoring a previous version usually brings back the entire version. I wanted to check if there is, or could be, a way to revert to a previous version with selective changes only.For example, if Version 7 included five prompted changes and we are currently on Version 9, can we retain only a few specific changes from Version 7 while excluding the others, without having to restore the full version and then remove unwanted changes through additional prompts?Similarly, is it possible to select and combine specific changes from multiple previous versions, especially when each version contains individual updates?A few related questions and considerations: Since Figma currently restores the full selected version, how many changes should ideally be included in a single prompt for better efficiency and easier version control? Is th
i published a website with in complete medical data that if used wrongly can harm people so if we can remove it by disabiling publishment it well be helpfulthanks in advance
Hi good morning,I met some weird problems when creating the design files. The problem is some texts don’t display and when i click the text itself, then it will show again, and this situation shows lots of times and it is a little bit annoying. There are the steps:1.Create the component and the variables of the button2.Use them in the design file and change the color and font of the text 3.Warp with some auto layout
For days, I keep getting this screen when trying to access one of my figma files. The page doesn’t reload. I tried logging out and logging in, deleting unsused files, etc. nothing works.
I need some help with a billing issue. I switched my subscription back to the $0/free plan, but I’ve still been charged every month anyway - my account seems to revert to the full paid plan without any notification.I submitted a support ticket right after I noticed the charge, but I haven’t heard back yet. There also doesn’t seem to be a clear, straightforward way to cancel the plan from the account settings, which is part of why this keeps happening.I’m hoping to get this resolved: a refund for the unexpected charges, and confirmation that my plan is properly cancelled this time. Thanks.
기존 요금제를 다운그레이드한 뒤로 사용을 안하고 있었는데 피그마 결제요청이 계속 반복되고 있습니다.그래서 팀이나 프로젝트를 모두 삭제했는데도 계속 결제요청이 이루워지는데 결제해지좀 해주시길 부탁드립니다.등록된 카드에 돈이 없어서 결제가 이행되지 않았지만 계속 결제요청이 올라오는데 제대로 해지해주시길 바랍니다
Hello Figma Support Team,I'm following up on my previous email regarding a billing adjustment request for our team (blue-UED), Invoice #Z2FLPLHL-0003, sent on [2026/07/10]. I haven't received a response yet, and I wanted to check on the status of this request.To summarize the situation: last month I added new members to our team without fully understanding Figma's seat-based billing rules, which resulted in an unexpected overdue charge of $104.67. The members added did not actually use any Professional-tier advanced features. I explained this in my original email and requested a waiver or reduction of this charge due to a genuine misunderstanding on my part.Since then, I have cancelled our Professional subscription (set to downgrade on August 9, 2026) and I am working to resolve our seat allocation properly going forward.I understand your team may be handling a high volume of requests, but I would really appreciate an update, as this is affecting my ability to plan our team's budget. I
I lost all of yesterday afternoon’s and this morning’s work across a large file, and there’s no version history recorded for those hours. Is there any way to recover updates from that specific time?When I was working in Figma, my network connection was stable and I didn’t see any offline changes message, which makes it really strange that a chunk of my work just vanished. It has all gone with no way of recovering it. I even had prototype comments from users and stake-holders which have also been lost.
Monthly Credit Renewal has not happened by the date and time indicated on the account. Does this happen by this date usually or is there a 24 hour window for this to update?
I’ve recently launched a site built via Figma/Figma to Web and successfully indexed it on Google Search Console using a custom domain. However, I am hitting a wall with Bing Webmaster Tools and Yahoo.Current Setup & Steps Taken: Domain Management: Handled via Cloudflare. Sitemaps: Submitted via Bing Webmaster Tools; the status shows "Success," but the URLs remain unindexed after several days. Indexing Strategy: I’ve attempted using Cloudflare Workers to manage the transition/headers, but Bingbot doesn't seem to be crawling the actual content effectively. Status: Google is live and crawling fine; Bing/Yahoo shows zero presence. The Problem: Despite the sitemap being accepted, the pages aren't being indexed. I am relatively new to the technical side of SEO/GEO and am looking for the "missing link" that specifically triggers Bing to recognize the site structure.Questions: Has anyone successfully used IndexNow with a Cloudflare Worker setup for a Figma-based site? Are there spe
HiIt doesn’t appear that any of the AI features are working in my account for Figma Design, Figjam, or Figma Make. I’m on a Mac (Tahoe 26.5.1), Using the latest Chrome, Firefox, Brave, and the Desktop App. I have a Figma Professional account. I am both the Admin and the only user of the account.I have already tried:Three different browsers (clearing the cache on all three completely between tries) Two different computers Five different new files Making sure VPN is disabled Allow rules for every Figma-related domain I could find in my Firewalla router Completely bypassing the router and trying all of that again just using my 5G phone as an internet connection with no vpn. Using your support agent and eventually logging a support ticket 5 days agoI’m pretty sure I’ve ruled out it being an issue on my end. I keep getting codes in every area that touches an AI feature like 26a4fda8-b07d-4497-8e62-4d2a698a4349, and errors that say “something went wrong.” The rest of these tools appear to be
New customer here. I emailed support two days ago about how I’ve burned through 3000 AI credits in just a few hours but still not had a reply. Is this the level of support we get?
I've been using Figma across multiple devices (home PC, work PC, laptop, etc.) for years, and it's always worked fine. I could stay logged in on all of them without any problems.Recently, I started experimenting with AI workflows. One of the things I've been testing is letting an AI agent control the browser to log into Figma and perform some basic actions as part of an automation workflow.Ever since I started doing that, something changed.Now whenever I log into Figma on one device, one of my other devices gets logged out. Before this, I could stay logged in everywhere at the same time.I'm the only person using this account, so it's not actually being shared. The only thing that's changed is the AI browser automation.Has anyone else run into this?I'm wondering if repeated AI-controlled logins or automated browser interactions can trigger some kind of security or account-sharing detection. If so, is this temporary, or does it require contacting Support to get it resolved?Curious if any
In Figma Make, selecting a model with a longer display name (for example, Claude Sonnet 4.6) causes the prompt composer layout to break. The send/submit button is pushed outside of the prompt input area. Switching back to a model with a shorter name (such as GPT-5.5) restores the layout.Steps to reproduceOpen Figma Make. Open the prompt composer. Select a model with a longer display name (e.g. Claude Sonnet 4.6). Observe the bottom toolbar.Expected behaviorThe prompt composer should maintain its layout regardless of the selected model. The model selector should truncate or resize if necessary. The send button should remain anchored within the composer.Actual behaviorThe longer model name expands the toolbar. The send button shifts outside the prompt composer. Returning to a shorter model name restores the correct layout.EnvironmentProduct: Figma Make Platform: macOS (Desktop App)
I can't load any content; instead, the program freezes and becomes unusable, and refreshing doesn't help at all.
Both my teammate and I have edit access to our design system Figma file. I was able to publish some components but suddenly wasn’t able to—when I hit ‘publish’ it’s like it never registered (no toast at the bottom of the screen with the loading status, component publish status is still unpublished). It’s very intermittent—occasionally I’ll be able to publish again but will lose the ability right after.I know it’s not a case of two people trying to publish at the same time, it’s not a connection issue (experienced this in different locations), and we are on the enterprise plan and no permissions have changed on that front. My teammate can publish components now but he couldn’t before and even got this modal. Is this a known bug?
Hi Figma Support,I am writing to request the restoration of a Team Library file that was accidentally deleted.I must emphasize that this file has been completely purged. I have already performed a thorough check of the Trash folder with the filter set to "Created by: Anyone," and there are absolutely no records or traces of this file remaining.This file is critical to my design stydent work. Here’s the file link for your reference:File URL: https://www.figma.com/design/TnpgN3S58ouT5lCkr7k5Gi/%D1%80%D0%B5%D0%BA%D0%BB%D0%B0%D0%BC%D0%B0-%D0%9A%D0%98%D0%A2?node-id=0-1&t=kZwwtz70HiR4F0ds-1Since the standard recovery options are not working, could you please help us recover this file from your backend database?I look forward to hearing from you soon.Thank you for your help.
When creating an annotation, if I zoom or pan to another area of the canvas and the annotation input field goes out of view, the text entered in the annotation is lost. As a result, I cannot inspect or verify content elsewhere on the canvas while writing an annotation without risking the loss of my draft.Steps to reproduce:Create a new annotation. Start typing text in the annotation input field. Zoom or pan to another area of the canvas so the annotation field is no longer visible. Navigate back to the annotation. Observe that the text entered in the annotation has disappeared.Expected behavior:The annotation draft should be preserved even when the annotation field is no longer visible on the canvas. Users should be able to navigate around the canvas and return to their annotation without losing any unsaved text.Actual behavior:The annotation text is cleared and must be re-entered when returning to the annotation.
After having the new fullpage variables view, I can only duplicate individual variables and not groups. This is extremely annoying and sets my workflow back a lot. Is this a known bug and will it be fixed soon?
Screenshot of Figma Make chat getting overlapped glitchRecently I’ve been facing this issue multiple times in Figma Make. The chat elements keep overlapping with each and sometimes even showing duplicates. It is kind of confusing. I have to reload the chat to fix the issue.
Necesito apoyo yo el año pasado cree una página https://www.figma.com/design/BPjGa7pDn82dI0xt0rz85u?node-id=4-252&fuid=1458166700269971500 pero ahora me da error[redacted PII - DJV 7/7/26]
I recently migrated my typography system from raw text style values to Variables-based values using breakpoint modes.Previously, all text styles were defined with fixed values (font size, line height, font family, font weight, etc.). I then replaced those raw values with variables connected to typography modes for responsive breakpoints.The migration appeared successful inside the Foundation library file. All components correctly inherited the updated typography values and display the expected styles. However, after publishing the library, many instances in consuming files did not update correctly. Instead, they seem to retain stale typography metadata. I am seeing two different issues:Issue 1 — Old style names remain visibleIn some text layers, the instance still displays the old style name even though the main component uses the new style.Example:Main component: Body L Bold Instance: Text L BoldThe instance is clearly showing the old style name, despite being linked to the updated st
Why isn’t simple formatting working?
Since the latest version (126.6.12) I’ve been struggling to open certain files in the DESKTOP app. I get the following message - Something went wrong...Our team is looking into it now. If refreshing the page doesn't work, check our status page for updates.Files open fine in web browser.
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