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Question

My files are missing


ADESAYO

I cant find some of my files, I did not move or delete them and they are not in my deleted files either. PLEASE HELP!!!

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2 replies

y_toku
Figmate
  • Community Support
  • 2383 replies
  • October 7, 2024

Hi there,

Sorry to hear what’s happening. In the Deleted tab, can you make sure that you set the “Created by” filter to “anyone” rather than “you.” You, and anyone else who had access to edit that file should be able to find it. If you can locate it, you can restore.

Restore file

Here’s a guide from our Help Center with more information on this to restore: Delete and restore files.

In case you can’t locate it, could you reach out directly to the support team: https://help.figma.com/hc/en-us/requests/new? Our support team will look into it.

Please make sure you use the email associated with your Figma account, include links to the file in question if you know the file links.

Thanks for your understanding.
Toku


ADESAYO
  • Author
  • 1 reply
  • October 7, 2024

@y_toku RESOLVED,THANK YOU.


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