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hi everybody. I’m trying to add fonts to the web version of Figma, install FigmaAgent, everything is fine. But fonts are not enabled in the panel, the message local fonts are currently not enabled. I tried to turn on WebGL - it didn’t help. My Mac is HighSierra 10.13.6. Chrome Browser

Having the same issue. Only happens in Brave (Chromium based) browser, have also tried updating the browser. Local fonts are able to load on Safari and in Figma Desktop.


Hey @sleepy, thanks for following up!

This is likely a new issue with fonts using Brave. We’ll pass this info along to the team. Since local fonts are able to load in Safari and using the desktop app for you, as a workaround, we suggest using one of these alternative until we’re able to repro the issue on Brave and work on a fix.


Having same issue today…trying to install the “Install Figma Agent.app” got only as far as being able to drag into my applications folder – then nothing- Mac OS X El Capitan – it the OS too old? All fonts in my font book and library.


Hi! I’m facing the same problem, but this time in the Figma app on Mac (MacBook Pro 15-inch, 2018, macOS Sonoma 14.6.1). The font (Satoshi) suddenly stopped working! I’ve reinstalled the font five times, reinstalled Figma along with all the additional files, but it still doesn’t work! The font itself is fine, I’ve been using it for two months without any issues before. Now it just suddenly stopped working. Figma doesn’t see it, but all other apps do. It doesn’t work in the browser version either. This font is the main one in my project, I cannot do anything now. Please fix it ASAP.


Hey @Jessica_Silva1, sorry to hear this!

Yes, Figma must be running on macOS 11 or later. Since El Capitan was macOS 10.11 and is no longer supported by Apple, this is likely the cause of your particular issue.


Hey @Faith3, sorry to hear you’re having trouble accessing Satoshi!

Since the font is already installed on your computer, you’ll want to follow the instructions to Access local fonts on your computer.

If you’ve followed these instructions and are seeing the notification that Local Fonts are enabled in your Figma account settings, try going to your Font Book. Click on the font then right-click to show the menu below:

From there, click “Validate Font” to see if this resolves it. You can see more details in Apple’s Font Book User Guide below:

Apple Support

I’m having this issue as well. Using the Figma app on macOS Sequoia 15.2. I definitely have the fonts installed and validated, but the app doesn’t recognize them. Sometimes it works, but then it doesn’t , and I can’t figure out why. It is infuriating. I’m on the newest version (124.7.4) of the Figma app.

 


Hey ​@Simon_A, sorry to hear this! 

Since it does work sometimes, you might just need to clear your desktop app’s cache. Please let us know if that helps. 


Hey ​@Simon_A, sorry to hear this! 

Since it does work sometimes, you might just need to clear your desktop app’s cache. Please let us know if that helps. 

Hi, thanks for that suggestion; it didn’t work, unfortunately. Any other suggestions would be amazing.


Hey All, thank you for your patience! 

Our team just created a new Help Center article to Troubleshoot the Figma Font Installer.

This article outlines the best initial troubleshooting steps to be able to access fonts installed to your computer.
For any new issues, please reference this article and please let us know if you continue to run into issues. 


Hello, I have a really big and incredibly annoying problem! Installed fonts are not available in Figma Desktop or Figma in the browser (Chrome). I’ve tried almost everything — I’m not exaggerating!

— Reinstalled Figma? Yes
— Reinstalled the fonts? Yes
— Reinstalled Figma Agent? Yes
— Cleared the cache? Of course
— Restarted MacBook? Absolutely
— Validated fonts in Font Book? Done

Nothing is working!

And the funniest part? Figma in the browser says the fonts are enabled, yet it still shows the yellow warning sign: “Font not available!” (See screenshot.)

Any suggestions? I really hope you’ve got one!

 


Don’t hold your breath waiting in this one.  You will die and figma will just be in your imagination.


@Tyrone Ferguson i hope someone from support team could help… 


more than a year long bug but still no fixes dang


Don’t hold your breath waiting in this one.  You will die and figma will just be in your imagination.

You mean like a… figma-ent of your imagination?

(I’ll see myself out)