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Question

Missing local fonts bug


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34 replies

sleepy
  • 1 reply
  • August 16, 2024

Having the same issue. Only happens in Brave (Chromium based) browser, have also tried updating the browser. Local fonts are able to load on Safari and in Figma Desktop.


dvaliao
Figmate
  • Community Support
  • 4603 replies
  • August 19, 2024

Hey @sleepy, thanks for following up!

This is likely a new issue with fonts using Brave. We’ll pass this info along to the team. Since local fonts are able to load in Safari and using the desktop app for you, as a workaround, we suggest using one of these alternative until we’re able to repro the issue on Brave and work on a fix.


Jessica_Silva1

Having same issue today…trying to install the “Install Figma Agent.app” got only as far as being able to drag into my applications folder – then nothing- Mac OS X El Capitan – it the OS too old? All fonts in my font book and library.


Faith3
  • 9 replies
  • September 9, 2024

Hi! I’m facing the same problem, but this time in the Figma app on Mac (MacBook Pro 15-inch, 2018, macOS Sonoma 14.6.1). The font (Satoshi) suddenly stopped working! I’ve reinstalled the font five times, reinstalled Figma along with all the additional files, but it still doesn’t work! The font itself is fine, I’ve been using it for two months without any issues before. Now it just suddenly stopped working. Figma doesn’t see it, but all other apps do. It doesn’t work in the browser version either. This font is the main one in my project, I cannot do anything now. Please fix it ASAP.


dvaliao
Figmate
  • Community Support
  • 4603 replies
  • September 9, 2024

Hey @Jessica_Silva1, sorry to hear this!

Yes, Figma must be running on macOS 11 or later. Since El Capitan was macOS 10.11 and is no longer supported by Apple, this is likely the cause of your particular issue.


dvaliao
Figmate
  • Community Support
  • 4603 replies
  • September 9, 2024

Hey @Faith3, sorry to hear you’re having trouble accessing Satoshi!

Since the font is already installed on your computer, you’ll want to follow the instructions to Access local fonts on your computer.

If you’ve followed these instructions and are seeing the notification that Local Fonts are enabled in your Figma account settings, try going to your Font Book. Click on the font then right-click to show the menu below:

From there, click “Validate Font” to see if this resolves it. You can see more details in Apple’s Font Book User Guide below:

Apple Support

Simon_A
  • New Member
  • 2 replies
  • January 17, 2025

I’m having this issue as well. Using the Figma app on macOS Sequoia 15.2. I definitely have the fonts installed and validated, but the app doesn’t recognize them. Sometimes it works, but then it doesn’t , and I can’t figure out why. It is infuriating. I’m on the newest version (124.7.4) of the Figma app.

 


dvaliao
Figmate
  • Community Support
  • 4603 replies
  • January 17, 2025

Hey ​@Simon_A, sorry to hear this! 

Since it does work sometimes, you might just need to clear your desktop app’s cache. Please let us know if that helps. 


Simon_A
  • New Member
  • 2 replies
  • January 21, 2025
dvaliao wrote:

Hey ​@Simon_A, sorry to hear this! 

Since it does work sometimes, you might just need to clear your desktop app’s cache. Please let us know if that helps. 

Hi, thanks for that suggestion; it didn’t work, unfortunately. Any other suggestions would be amazing.


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