Missing local fonts bug

Thanks @dvaliao for responding. Yes, Figma Agent is running…

Thanks for confirming!

Our team has officially identified this as a bug. We’re investigating the issue and will provide an update as soon as we can.

Thank you, @dvaliao. Happy to help provide any additional info from my laptop config if needed.

Thanks for your help, @James_Melvin!

As a 1st step, can you please try installing the “missing fonts” (Jakarta, SF Pro, Satoshi…) that are being flagged by our FigmaAgent?

If our initial troubleshooting is correct, that should be a temporary workaround for now to allow you to do work undisturbed. Let us know as the team continues to dig deeper in what may have happened on the backend.

Are you also able to share a link to the file this is happening with? And if so, please share edit access with support-share@figma.com, so our team can take a closer look?

@dvaliao here is a link to the file showing the problem, I’ve shared it with support-share…

To reproduce, I just copy/paste the “Candidate” text box (or any other text element).

Thanks!

Amazing! Thank you so much - I’ll pass this onto the team to review. Hopefully we’ll have an update for you early next week! 🤞

tried to install the agent, but it’s asking to install Rosetta, I would thought such small app would have been converter to Apple Silicon by now…

Hey All, thanks for your patience!

Our team launched a fix for this bug. Can you please try refreshing and let us know, if you’re still running into issues.

I am having this problem right now. I’m on 10.13.6. I tried the desktop app, but it says it requires 10.15 . I just downloaded and installed Figma Agent, it gives me the message about being downloaded from the internet. I click ok and it just closes. Open it again and now I see FigmaAgent in the activity monitor. I quit chrome and refreshed everything but still have no access to any of my fonts.

Thanks for following up, @Ian25!

Sorry to hear this. Have you tried re-installing your fonts?