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April 27, 2024
Question

Missing local fonts bug

  • April 27, 2024
  • 40 replies
  • 2199 views

hi everybody. I’m trying to add fonts to the web version of Figma, install FigmaAgent, everything is fine. But fonts are not enabled in the panel, the message local fonts are currently not enabled. I tried to turn on WebGL - it didn’t help. My Mac is HighSierra 10.13.6. Chrome Browser

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40 replies

djv
Figmate
Community Support
April 29, 2024

Hey @Kirill11, sorry to hear you’re having trouble with Figma Agent!

After installing, did you reload? Keep in mind that you need to reload any open files in your browser to start using your fonts.

More info here:

Figma Learn - Help Center
Clara_Agustina
June 4, 2024

I’m having the same problem, running on MacOS 10.14.6 (Mojave). After I clicked open, that window disappeared and I thought the installation was completed. I refreshed, closed, and opened my Figma windows and it’s still not installed. This is a recent problem because I initially already had my local fonts in Figma.

Josh
Former Community Manager
June 10, 2024

Hmm I’m wondering if the install got stuck somehow. Can you try a fresh install of the desktop app and the font installer both found on this page: Figma Downloads | Web Design App for Desktops & Mobile

Clara_Agustina
June 27, 2024

I don’t have the desktop app installed as I prefer working on Chrome. Just tried reinstalling the Font Installer, but unfortunately still didn’t work 😦
Screen Shot 2024-06-27 at 15.03.49

June 27, 2024

Dear Figma Forum,

I see several issues posted about the Missing Fonts popup using Figma. This is a SHOWSTOPPER bug with no verified workaround or root cause identified… that I can find. I gave up after 2 hours. I am unable to use Figma when the ‘Missing Fonts’ dialog pops up with every copy/paste and other frequent actions. Does anyone have a recommended way forward? I like using Figma, but will abandon it until I can find a non-destructive way forward, e.g. not re-installing the OS, removing/reinstalling all my local fonts, reinstalling all my Adobe Creative Suite apps, etc.

I am running Mac OS Sonoma 14.5. No other apps have issues accessing fonts installed on my laptop. I have tried Figma on both the browser edition and desktop app. For ‘Fonts installed by you’, it says ‘No Fonts Found’. I am currently the only member of the team on a free plan (for now). The files under edit were previously edited by other team members before they left.

Tried restarting, reinstalling Figma to no avail. None of the fonts used in the current design file is in the missing fonts list. Why is Figma reporting on fonts that I do not use? (Jakarta, SF Pro, Satoshi…)

Thanks!

Ayoub_Karrouache
June 27, 2024

Hey everyone, I hope you are doing well.

My Figma desktop app was working fine, allowing me to work on various projects and add custom fonts for my clients. However, after a recent update, I noticed that most of my installed fonts disappeared, leaving only six fonts available. I tried uninstalling and reinstalling Figma, restarting my computer, and clearing the cache, but none of these solutions resolved the issue. Does anyone know how to fix this problem?

Thank you

djv
Figmate
Community Support
June 27, 2024

Thanks for the screenshot, @Clara_Agustina.

To use a font, it must be installed in your computer’s font manager.

Can you please check that your font was successfully installed in your Font Book?

Clara_Agustina
June 28, 2024

Yes, the fonts are installed in my Font Book. Still doesn’t show up on Figma

djv
Figmate
Community Support
June 28, 2024

Hey @Ayoub_Karrouache, thanks for reaching out and sorry to hear your fonts stopped working!

What OS are you using?

djv
Figmate
Community Support
June 28, 2024

Hey @James_Melvin, thanks for reaching out and sorry to hear you’re having trouble with your fonts!

Is the Figma Agent successfully running when you encounter this issue?