Ask the Community

Hey all, I randomly open Figma and I can’t see some my sections or frames on my canvas. It shows up in the layers panel, but it has this weird line that’s suggesting their almost grouped together? Is this a bug? I tried everything (unlocking/locking, ungrouping etc)

I’m logged in with a student account, but it’s still limited like a starter account (e.g., only 3 pages per draft, and a maximum of 3 drafts per project). When I try logging in again as a student on Figma, it confirms that I’m already using a student account, but the limitations persist. How can I resolve this? I’ve also tried reaching out to the Figma team by email, but I received a response indicating that, as a starter account, I can only use the forum or help center for support. This prevents me from resolving the issue. Is there any other way to fix this?

Since the embed 2.0 kit came in I cannot remove all the UI. Example: everything gone, just the actual design linked in an iFrame. On 1.0 it was easy with a piece of code. Can anyone support? I tried using these: https://www.figma.com/developers/embed#query-parameters-files but still some UI remains.

When I change a variant on a component (a text field), that is placed within another “main component”, the min width value that is set for that text field in the “main component” disappears. This only happens in the instance of the “main component”. Is this a bug?

Я случайно удалил команду с очень важными файлами и не могу вернуть ее, как вернуть?

I’m having an issue with updating the state of a component while keeping the new text intact. Here’s a breakdown of what’s happening in my example: In two out of the three cases, the behavior is as expected. The component updates, and the text remains as it should. However, in the third case, the issue arises. When I click the button, the text from the original component is displayed instead of the updated text. To clarify further: In the first version, the component is used directly. The state changes, and the text stays as intended. In the second version, the component is nested, but it still works correctly. In the third version, the issue occurs. The text of the original component is shown after clicking the button. The strange thing is, if I manually update the component’s state, it works fine (instead of a ‘set variable’ event when clicking the button). But for some reason, when relying on the component’s internal state, the updated text isn’t retained. Any ideas on what might

Hi After rollout of UI3, the file/variables/local REST API endpoint started to return error 500. I submitted a support request, but no response so far. Can someone @figma please have a look?

Hello, I’m not sure if we’re not using this feature correctly but, when I inspect the Figma designs in dev mode and use Android XML, the values still appear as hex codes and numbers instead of assigned variables: This is not a problem in CSS Is this not supported yet or am I missing something?

Hello dear comunity, When I’m using font Lufga and selecting “Cap height to baseline” it is cropping my text, and not correctly working (please see the screenshot) It should be on red line and not where it is… Please suggest how to fix it?

Hi Figma experts! I’ve followed three tutorials online in relation to removing the background of a photo. Each of the videos explains the exact same process. The instructions go like this: Create a frame Import an image into that frame Trace the foreground image out with the pen tool Click ‘done’ Select the ‘fill’ colour of the vector in the right panel Turn off the ‘stroke’ Select both the original image and the new vector Click mask It should be done. The background should disappear. Yet when I repeat this process, I can not achieve the same result. I trace the image in pen. When I go to ‘fill’ the vector - it doesn’t fill. The panel on the right, shows that the fill colour is black, yet the image has not changed, no matter the order of layers. Then, when I select both the original photo and the new vector and click ‘mask’. Nothing happens. It doesn’t seem to matter which layer I have on top of the other. What am I missing? Why can’t I get rid of the background? Thanks in advance a

Recently, it happens to me that if I edit, for example, I edit one color, it cannot be published. I still see the blue dot by the library, in the list I see that one color has changed, that it will be published and I emphasize that it is not hidden! After publishing it tells me that everything published fine, but the blue dot is still on the library icon and I still see that one color is about to be published. Then I don’t even see any update in the linked file. Sometimes it helps to reload all tabs. But it is terribly annoying and sometimes it leads to the fact that I search for a long time where the error is, and then I see that it simply does not publish and load. Nothing is updated. You can also see in the colors that the color is completely different than it shows (light gray vs. purple in the library…) If I change the color locally to another variable and then set the correct one again, the correct one is already there and it updates. It’s been working really confusedly since a c

Hi everyone! I am trying to clarify sharing options on Figma. We would like to give access to someone, but only to a specific page without access to any others. How does one go about it and would it be a paid seat in that case? We already use 2 paid seats for our employees.

So that clicking a menu item: closes any open sublevels without targeting all items directly by their name! reveals nested subitems of that particular clicked item. Principles are clear and I have a working proto, but the conditionals need optimising. Currently my version is really time-consuming to set up. How to set to hide/close all, instead of targeting every single item specifically?

I’m trying to toggle the visibility of a layer in my prototype. User unchecks checkbox, line in chart hides. User checks checkbox, line in chart shows. Achieved this using conditional logic & variables (see screenshot), but the interaction only works every 2 clicks, I swear this worked before the update to UI3.

Henlo Figma ppl! 👋 I’m trying to export a component as SVG, all fine and dandy except when I export it, the dashed strokes don’t appear to be the same as the ones in the design. In Figma, I have this simple box component, exported to SVG, and it looks off, here’s a comparison: Which has dashed lines off, Is this a bug? Anyway for me to fix this? Thank you, and have a nice day! ヾ(￣▽￣) Bye~Bye~

I’d like to clarify a few things: Imagine we have bigdomain.com, and there’s another group using marketing.bigdomain.com that already has an Organization account. Now, I want to create my Organization account using the domain bigdomain.com, including everything that is *.bigdomain.com. Can the existing marketing.bigdomain.com account join our teams, and will they have access to our bigdomain.com organization’s libraries? Can bigdomain.com share a design system with someone in marketing.bigdomain.com without making them an “editor” in one of our teams? Who covers the costs? If they already pay through their organization marketing.bigdomain.com, will bigdomain.com also has to pay? What about a “Guest” with a Professional account? Do we need to pay for them to join one of our teams in bigdomain.com? I appreciate your guidance. Figma’s support has been slow to respond, despite my multiple emails.

I recently switched to using Variables in my design system and now applying new variables to components is a tedious process, especially when it comes to specifying the border (stroke) widths using variables. The variables icon appears only if one selects a custom set of strokes for an element and only after applying the same variable to each stroke position (top, left, right, bottom) the main stroke width input magically supports variables.

All the sudden, certain hover flows take secs to complete while others remain quick. Anyone know why this is happening? I checked to see if the new Figma design added a delay to hover events and theres nothing there. My interaction is set to instant. Here’s a video of it: Screen Recording 2024-10-15 at 12.45.16 PM.mov - Google Drive

Hi, I have created a new account for my school, and added students to the team I have created 10 days ago, but it says ‘You Education Plan’ is expired. I have filled in the form and verified work mailid and still the same issue. Please advise.

Every time I try to switch page in the file, it works, but the console shows: jsvm-cpp.wasm.br:0x22c77 Uncaught (in promise) RuntimeError: table index is out of bounds at jsvm-cpp.wasm.br:0x22c77 at jsvm-cpp.wasm.br:0x2313f at jsvm-cpp.wasm.br:0x3a412 at jsvm-cpp.wasm.br:0x26724 at jsvm-cpp.wasm.br:0x33106 at jsvm-cpp.wasm.br:0x2c352 at jsvm-cpp.wasm.br:0x2bab3 at jsvm-cpp.wasm.br:0x11f6 at jsvm-cpp.wasm.br:0x6188 at 7107-0a61d720624d64e…min.js.br:820:12443 the code i use: figma .setCurrentPageAsync(myPageNode) .then(() => { console.log("Set the page OK"); }) .catch((error) => { console.error("Error setting the page:", error); figma.notify(`Error setting the page: ${error}`, { timeout: 5000 }); });

I applied for Figma AI via form but didn’t get the access. What can I do to get it?

Hello Team, Is there any issue with the Figma app on the desktop app? I added the Figma app from teams app store. When i click on connect your account there is an error something went wrong. please try again.

Sorry, I’ve looked everywhere and can’t find an answer to my specific question. I want my clients to be able to collaborate on my FigJam board. I do not want them to be able to delete boards and elements which seems to be what happens when you give them edit access. I don’t want to have to send every single person an invite live during the meeting as they are unlikely to click on the link before the meeting. I want to just provide the link to the FigJam board in the meeting. The thing is that that seems to allow them to only view the board, not collaborate on it. So net-net: edit is too much, view is not enough. What nuance about permissions might I be missing?

I was deleting a file and somehow another file just got disappeared. Can’t seem to find that in trash sections as well. Is there any other way to search that? Assuming I mistook the file and and deleted it and permanently trashed it. Is there any way to recover it? Thanks in advance.