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Lewis5
Lewis5
October 18, 2023
Question

I cannot publish or unpublish assets from my library.

Hello. I’m trying to publish updates to my library’s assets but I get an error and I can’t do it. The error asks me to retry but nothing happens and the error continues to appear. What I can do?

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2 replies

Ryan_52
Figmate
Ryan_52
Technical Quality Specialist
October 18, 2023

Hi @Lewis5 sorry to see you are experiencing this. Can you try reloading the desktop app if you are using it or try using the browser along with testing from another network such as a mobile hotspot to see if that helps improve anything?

If you are still seeing this issue can you reach out to the support team directly via this form for help: https://help.figma.com/hc/en-us/requests/new

Please include any screenshots of the errors along with the link to the library and share it with support-share@figma.com so they can take a closer look.

Lewis5
Lewis5Author
October 18, 2023

Hello! I already tried what you mentioned but the result is not the same, even from another laptop. I will try to contact the support team. Thanks for the help!

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