Hey @p-yanghangtian – sorry for the trouble. Can you give me more details?

Are you using the Figma desktop app, or the web browser?

Is this happening when you open one specific file, or is it any file that you try to access?

Hey @Brooklyn_Stizzi, sorry for the trouble!

This seems to be related to a service disruption that our team just discovered that is affecting a group of users. We’re proactively investigating and working on a fix.

We appreciate your patience and understanding.

Both the Figma app and browser mode don’t have anything on the home and can’t work on the project.

Both the Figma app and browser mode don’t have anything on the home and can’t work on the project.

Figma is frozen…not working for entire team…anyone else?

it’s been like this the whole evening. cannot select the file to work on

It’s still loading.

Please help me

Hi there! Sorry for the trouble. Our team is aware of this, and they are currently investigating this issue. See our status page for latest updates: http://status.figma.com

login again is not work

Hi there! Sorry for the trouble. Our team is aware of this, and they are currently investigating this issue. See our status page for latest updates: http://status.figma.com

We will update in this thread

Thanks for your patience

A workaround is to use the + icon in desktop app and search the file name, still lets you open your files.

Hello there, We truly appreciate your patience during this time.

The problem has been identified and resolved. Please go ahead and refresh Figma.

We’re grateful for your understanding.

I’m currently experiencing this issue. I went to http://status.figma.com and it appears Figma isn’t down, but it’s frozen on the browser and app for me.

happening right now for me too

Hey All, sorry for the confusion!

This is a new service disruption from the one last week that our team is investigating: