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White vertical lines appearing in prototype/present


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61 replies

Gleb
  • Power Member
  • 4706 replies
  • January 25, 2022

You need to contact the Figma support team via the bug report form. This is a community-run forum.


Cassandra_Levi

Hey all,
I just solved this issue by clicking in Options (on the right top corner) when you click on present button, choose Fill - Scale down or up to fill


Inshal
  • 1 reply
  • January 27, 2022

Thanks, it also worked for 1440 artboards. 👍


Horlle_Design1

Having the same problem here!


Sam_Street

Same problem here, been happening for months now. Can confirm @Ankur_Parmar 's fix worked for me too. In fact on my 1440px frames I had to reduce rather than increase by 1px. Please fix!


Minu_Pradeep

I just made another copy of the frame and deleted the one with lines and the vertical lines are not appearing in the copied frame


Apoorva_Dasari

Hey, Thanks for this 🙂
I was able to clear the lines now by filling the frame.


Oleksiy_Rebrov


This is a screenshot of the prototype in playback mode in Chrome. There are no lines in design. I need to know how to fix it please.


dvaliao
Figmate
  • Community Support
  • 4664 replies
  • March 31, 2022

Hey @Oleksiy_Rebrov,

I moved your new topic to a similar existing topic. Please try the solution listed above, and let us know if it helps.


Oleksiy_Rebrov

changing the artboard width didn’t help 😦


dvaliao
Figmate
  • Community Support
  • 4664 replies
  • March 31, 2022

Sorry to hear that. Do any of the other solutions listed above help?


Oleksiy_Rebrov

This problem only exists for prototype in Google Chrome. If I open it in MS Edge eveything works fine.


Oleksiy_Rebrov

These 2 suggestions didn’t solve the problem


tiffany_baez

YESSSS THISA WORKED!!! I clicked fill to screen (i have google chrome) and it took out the ugly white lines without hacing to add a pixel to the dimensions. Easy fix.


Oleksiy_Rebrov

The best solution which worked for me is to set Options in prototype to 100% and set browser zoom to 90%.


Derek_Jones

Seriously Figma - FIX THIS - look like an idiot in presentations


John_Knoop
  • New Member
  • 8 replies
  • April 29, 2022

This might help the Figma team debug: I only get these lines on my high dpr monitor (125% scaling factor), never on my laptop screen (100% scaling factor).


Davidjg85

Same issue here. Goes away when I move to lower resolution external monitor. Definitely a bug. I take issue with this being marked as resolved with a workaround solution. Fix it!


Matt.Spencer

Agreed, still not resolved, or bug has resurfaced. I tried everything above and the only “fixes” that work for me are local and I cannot guarantee a user would be able to do them.

Local only “fixes” that do work for me:

  • Use a external monitor
  • Resize the window.

Fixes that did NOT work for me:

  • Add/Remove 1px even 2px (Sometimes it improves things but then as you scroll the lines reappear.)
  • Rebuilding from scratch instead of copying.
  • Changing view/fit settings
  • Trying all major browsers
  • Removing blending modes (this did lessen some lines)
  • Switching background between fill of parent frame to inner frames and vise versa
  • Moving away from a background image with gradient to a solid background helped reduce lines.
  • A brand new frame with nothing in it but text and a background fill, still have the problem.

It’s possible there are multiple sources of the glitch in my file and some of these things have fixed some of them, the lines change each time for me and they run both horizontally and vertically.

I appreciate everyone’s input


Alice_Helena_Santos_de_Sousa

It occurs to me when a image`s width is bigger then the frame I pasted it in. I setted the frame width with the same size of the image and all the lines disappeared.


claud_gp
  • 7 replies
  • May 26, 2022

Also having the same issue. Figma Desktop shows prototype fine. But when I share the link and view it ONLINE, that’s when the lines display.

Figma team please fix this - it’s been happening since July 2021 now!


I tried presenting in Fit Width and the lines seem to have disappeared. Let me know if this works for you!


Hydeia_Blakey

This was the best work-around option for me.


Miriores
  • 1 reply
  • June 11, 2022

Yes. Or it is shifted left or right


Petr_Knedlik

Why is this bug resolved? When its clearly still happening. The workaround sometimes works, but its a bug nevertheless


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