Same problem.

Closing and reopening Figma solved this for me

the same issue I have here. I have closed managed to download 2 images and then the issue came back for the 3rd image.

Same here, already reinstalled Figma but it dit not fix the problem

Same here, only just started happening for me after I switched laptops. Is it to do with processor capabilities?.. I hope not!

Making a new board takes up far too much time when we’re doing so many assets a day, and is only a temp solution before the problem arises again.

I’ve got an Apple M2 Pro and the same issues. Might be a server problem. Reinstall, move to another new Figma file and delete cache did not work out for me. It’s super annoying because I’m on a tight deadline -.-

exporting images still doesn’t work

After the recent update I was experiencing the same issue when exporting photos/images. I closed my tab and restarted Figma and that worked for me. Hope this helps.

2017 iMac 27in running Monterey.

Same problem this week. Restarting Figma or the tab works but only momentarily. The bug returns after a few exports

I have the same issue with exporting for the whole day after recent update. Sadly, closing app and reloading don’t help much, but sometimes it works.

This issue is still occuring, as others have mentioned the only way past is to restart the app, dont close tabs even, just restart to get through

I have no idea why this is the fix but it is…

Hi all,

Thanks for the reports. Is the issue still happening even after you reload the tab? We believe the issue should be fixed now, but please let us know if you are still seeing it even after a force reload of the tab.

If the issue is still happening, what is the specific operation that is causing it? Is it “save local copy” or “export” or both?

Thanks,

John

Just the same

Restarting Figma helped, but I’ve never experienced this hangup before. I was using export.

Had the same problem. Restarted Figma and it worked again, but lost a lot of time trying to figure out what was wrong.

I got same problem. I use ctrl+shift+c to copy as png, every restart of Figma gives me only one png, then the problem happens again. I have to keep restarting again and again, until i have my 50+ pics a day done

Still a problem, this is beyond ridiculous

Still the same for me as well

Same for me. However, it started to appear just recently. Quite inconvenient. Sometimes simple page reload helps but keeping reloading for every pic both tiresome and unsuitable for heavy projects/slow connection.

I use “export” for jpg and png.

Still the same for me as well

Still happening, this is super annoying…

I have the same problem too, it’s really frustrating. I also tried uninstalling and reinstalling the application, but nothing. Is there really no possible solution?"

Hi all, thanks for flagging. If the problem persists after basic trouble shooting, could you reach out directly to the support team with a copy of your file: https://help.figma.com/hc/en-us/requests/new

Please make sure you use the email associated with your Figma account, include links to the file in question, and share access with support-share@figma.com. Don’t worry, inviting us to view your file won’t impact your billing.

as Ryan said

Thanks