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Hi,

I’m trying to add a video to a file that is placed in a team with a paid plan, but I constantly get an error “invalid video was removed”. I close the desktop app, open it again, the video loads for a few seconds, I see it in the file, I can move it, but then it disappears and the error “invalid video was removed” appears again and the video disappears. With another video, the same thing happens.

How can I solve this problem?

Hello. Try to download this video from the group to your laptop first, and then add it to Figma from your laptop


hi, thank you for advice, but i don’t understand what means “download this video from the group to your laptop”, can you explain me?


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