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Installed Fonts not working in Figma Desktop App

Ritika

I’m encountering an issue with Figma’s desktop app, where it’s not recognizing any locally installed fonts on my machine. I’ve taken the following steps to troubleshoot the problem:

Font Installation: I’ve verified that the fonts I want to use are correctly installed on my computer. Other applications like Photoshop and Illustrator can access these fonts without any issues.

Figma Version: I’m running the latest version of Figma to ensure compatibility.

Font Cache: I’ve cleared the font cache on my system to rule out any potential caching issues.

Font Licensing: The fonts I’m trying to use are licensed for desktop use, so licensing restrictions shouldn’t be the issue.

Computer Restart: I’ve restarted my computer multiple times to ensure that the fonts are properly loaded.

Despite all these efforts, Figma still doesn’t recognize the fonts. Is there a specific setting or workaround I’m missing, or is this a known issue with the Figma desktop app? Any guidance or assistance in resolving this matter would be greatly appreciated. Thank you!

Best answer by Celine_D

Hi @Ritika ,
Hmm it sounds odd! We are not aware of this issue. Can you also try to uninstall and install again Figma?

For others who had similar issues, please also try these steps if this can help. Here the help center article: https://help.figma.com/hc/en-us/articles/360039956994

If you’re still experiencing problems, please submit a bug report so we can investigate: here

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50 replies

Krisz
  • Krisz
  • 1 reply
  • September 9, 2023

I ran into the same problem on PC. Haven’t found a solution yet. No hardware or software was changed recently so I suspect it is a Figma error.

Capo
  • Capo
  • 4 replies
  • September 15, 2023

Same here. Constantly missing fonts

Qiao_Wen
Aleksandra Danilova
2 people like this
  • Qiao_Wen
    Qiao_Wen
  • Aleksandra Danilova
    Aleksandra Danilova
Celine_D
Figmate
  • Celine_D
  • Community Support
  • 3381 replies
  • Answer
  • September 19, 2023

Hi @Ritika ,
Hmm it sounds odd! We are not aware of this issue. Can you also try to uninstall and install again Figma?

For others who had similar issues, please also try these steps if this can help. Here the help center article: https://help.figma.com/hc/en-us/articles/360039956994

If you’re still experiencing problems, please submit a bug report so we can investigate: here

A
1 person likes this
  • A
    Ashar_Atiq
Jack_Alves

I just had a similar problem after importing a Sketch file. I had fonts that were installed on my Mac, and the Figma mac desktop app showed them as missing. I eventually discovered the problem was that the Sketch file font names did not have spaces. For instance, Figma didn’t recognise SFCompactDisplay, but I was able to update the ‘missing’ font using SF Compact Display.

A
J
2 people like this
  • A
    Art1
  • J
    Jeanette
L
  • Liza11
  • 1 reply
  • October 20, 2023

I have such a problem… nothing helped. I uninstalled and installed again Figma twice

Qiao_Wen
Aleksandra Danilova
2 people like this
  • Qiao_Wen
    Qiao_Wen
  • Aleksandra Danilova
    Aleksandra Danilova
Katia2
  • Katia2
  • 1 reply
  • October 23, 2023

I have the same problem - some fonts installed on MacOS are not appearing in the font menu in Figma. I tried restarting Figma to no avail.

K
1 person likes this
  • K
    Katie_Guinn
D

The only thing I noticed is helping with this issue is reinstalling the specific font you need, but after you turn off your pc and start again tomorrow the same issue arises, so reinstall fonts again and again… Figma please fix

L
Ritika
2 people like this
  • L
    Lotta_Honkanen
  • Ritika
    Ritika
Michael_Springs

Having the same issue. Reinstalling the app and fonts is a hassle - macOS Sanoma 14.1. Please fix!

Yanis_Azze
  • Yanis_Azze
  • New Member
  • 12 replies
  • November 6, 2023

Came here for the same problem, while it detects font it doesn’t preview them correctly making it very hard to chose them. Thanks.

Oleg_K
1 person likes this
  • Oleg_K
    Oleg_K
Ivan_Cucer

Very nice Figma! Good product quality! I can’t use fonts anymore 😦

Abhinav_Mittal
1 person likes this
  • Abhinav_Mittal
    Abhinav_Mittal
T

I’m facing the same problem here. Already reinstalled the app and it still doesn’t recognize the local fonts. Figma, please say something about this. Ty!

T

I have also tried to install Figma Agent Installer to work through the browser, but it still couldn’t recognize my local fonts. So right now it leaves me no choice but to abandon the app. What should I do instead? Please help to fix this. Ty

Johann3
1 person likes this
  • Johann3
    Johann3
Johann3
  • Johann3
  • 9 replies
  • November 11, 2023

Same problem on macOS Sanoma 14.1 in Figma Desktop app.

John_Murray1

I had the same problem and tried the Font installer Figma Downloads | Web Design App for Desktops & Mobile. Apparently it’s only meant for viewing system fonts for Figma in the browser and not required for the desktop but installing it fixed the problem for me.

Shahi_Ferdous
Victoria_Farr
ariana6
5 people like this
  • Shahi_Ferdous
    Shahi_Ferdous
  • Victoria_Farr
    Victoria_Farr
  • ariana6
    ariana6
  • nikitapashinsky
    nikitapashinsky
  • brian46
    brian46
Victoria_Farr

Thanks x million, @John_Murray1 , that fixed it for me as well! (I’m also using desktop, weird!? 🤷🏼‍♀️)

Shahi_Ferdous

Using the Figma app and facing the same issue on my Mac. Figma won’t recognise the fonts installed locally on my mac.

Zheng_Cheng
j_mssnr
2 people like this
  • Zheng_Cheng
    Zheng_Cheng
  • j_mssnr
    j_mssnr
Shahi_Ferdous

Thanks @John_Murray1 . Installing the Font installer solved the problem. Looks like the Figma app has got a bug cause the font installer is only needed if we work on browser to get the access to system fonts. But now that the desktop app won’t access the local fonts without the font installer that means there are some problem with the desktop app, especially for Mac users

James72
1 person likes this
  • James72
    James72
James72
  • James72
  • 2 replies
  • January 23, 2024

Same issue here. Any known fixes yet?

Zheng_Cheng
Fastrol_Studio
Qiao_Wen
4 people like this
  • Zheng_Cheng
    Zheng_Cheng
  • Fastrol_Studio
    Fastrol_Studio
  • Qiao_Wen
    Qiao_Wen
  • Aleksandra Danilova
    Aleksandra Danilova
E

It worked after I installed the Font Installer and uninstall Figma from the other windows user. Then I closed and reopen Figma. Not sure whether the second step was necessary or I just needed to switch out from my windows account.

Teeg
  • Teeg
  • New Member
  • 8 replies
  • January 23, 2024

Same issue. i was able to resolve it before by using the Font Installer and reinstalling the fonts, rebooting etc. But now it has suddenly returned again (I suspect after my OS updated) and the previous solve I used is no longer working.

Have had to revert to another Google font for the time being but it’s not ideal.

j_mssnr
1 person likes this
  • j_mssnr
    j_mssnr
Susannah
  • Susannah
  • 1 reply
  • January 23, 2024

Same issue here - I’m using the Desktop app and have successfully used Adobe Fonts with it for over a year. This week, I have seen the missing fonts error not just for Adobe Fonts but also with fonts that are locally installed on my machine. I’ve restarted Figma, restarted my computer, uninstalled and reinstalled fonts… this is kind of a mess. Occasionally, I can get it working only to see the error reappear the next day. This is a little like having to jiggle the toilet handle… hoping that they can get things working correctly.

Teeg
1 person likes this
  • Teeg
    Teeg
curious_ash

This requires immediate attention. Previous patch solutions are not working as often. I cannot continue asking everyone try re-installing. Please resolve this bug asap. All our projects are halted.

j_mssnr
M
2 people like this
  • j_mssnr
    j_mssnr
  • M
    Martin_Perez
K

Also having this problem. This is an emergency please fix ASAP

Teeg
1 person likes this
  • Teeg
    Teeg
Aaron_Wade

+1. This is a problem that shouldn’t keep coming back. I will often have to stop gap by creating outlines of text in Illustrator and pasting them as SVGs back into Figma.

I just uninstalled the Desktop app on MacOS, and reinstalled. It works for me again. I am on Sonoma (14.0 [Build 23A344]). When uninstalling, make sure you use something like AppCleaner which should scoop up all system dependencies (.plist files, etc) so you get a “real” fresh install.

I’ve had luck with this a few times. But I keep having to do it.

Zheng_Cheng
shamique.etienne
2 people like this
  • Zheng_Cheng
    Zheng_Cheng
  • shamique.etienne
    shamique.etienne
Jedrzej_Rayski

Please resolve this issue, this is really urgent.

Mohammad_Nahin_Islam
Zheng_Cheng
j_mssnr
3 people like this
  • Mohammad_Nahin_Islam
    Mohammad_Nahin_Islam
  • Zheng_Cheng
    Zheng_Cheng
  • j_mssnr
    j_mssnr
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