An invalid image or thumbnail was removed

Same here! This is a big problem! I’m not able to copy images between two figma files

Yoooo figma, this is an ongoing prob! Can’t copy images between files, big big problem!

Same here! Happened out of the blue

I’m encountering the same problems. Images in my frames were visible on 13 Dec SGT time, and 14 Dec, some of them disappeared and turned black. The layer of the image is there, but it’s just a black layer.

I copied it back from another file i had a backup for, but it’s still not working.
File A Backup - Ctrl C (image visible)
File B with issue - Ctrl V (black color) error says - invalid thumbnail image was removed

Hi. I think this can be the solution. I tried it. Instead of copy-pasting using the keys. First, take out the image you want to move then copy as png from the options and then go to the other file where you have that image file. Select that image, and press ctrl+v and voila, you have your image. Still you would need to do this manually. No shortcuts

I’m having this same issue, I’m logged in a proper account. After pasting images I get and icon next to the avatar that “This document contains unsaved changes…” When I reload Figma all the placeholders where should have been images are empty. It makes it impossible to work.

Once you have noticed the issue, do not close your file yet.
Export every design in .svg format.
Once you have done it, you may close the file and the software.
Restart the software and re-open the file, drag the .svg file to the artboard.
You will get back everything now.

The only drawbacks for this method is that you need to copy paste every design elements manually.

have this problem right now

thanks!!! it was very useful!! 😀

2 posts were split to a new topic: Issue with Photo Booth Widget: “Invalid image was removed”

I have two separate accounts and I am trying to copy files from one account to another. When I try to do this images don’t appear. I get “invalid image or thumbnail was removed”. I’ve tried to do some of the workarounds above and I have to say that are frustrating as hell when you have to manually especially when there are A LOT of screens.

Is there any other fix or solutions? I am using the desktop app and any help would be appreciated. This has slowed down the work tremendously. Getting beyond annoyed.

Hello!

The problem is known since 2022 and I still had yesterday this issue. I was working 5 hours on a plan with topographic maps as jepg-files. All layers were made and all graphics. Everything worked fine without an error message. I was lucky to export an PDF file to document the problem, before I knew it. In the morning today, I was opening it in my account an all files were deleted. I did not get an error message!!!

If such a problem is well known since 2022 and we are now in 2024 - why is Figma not working on it?

At least give us an error message in time, when we upload an image into our Figma surface!

Same thing is happening for me in both web and desktop app, for months now. I don’t lose images once they’ve been added to a document, just copying/pasting into a different file and getting the ‘invalid image’ message.

Only workaround that works for me is to Copy as png (⌘⇧C) from the original file, but it’s much slower doing it that way. Can’t believe this has been happening for so long, so inefficient!

Very frustrating! Same issues for me

This is happening for me too. Same account for both files.

Hey there,

The most common reason you’ll see an “An invalid image or thumbnail was removed” error message is if there’s an image in the elements you’re copying that isn’t able to be pasted because it’s ‘invalid’ or corrupted in some way.

This might be because the image was never properly “saved” when pasted into the original file, or because the pasting actions is failing in some way.

For the images that aren’t pasting over, can you try the following:

1. In the original file select the image
2. Toggle to Dev Mode and you’ll find a ‘box diagram’ with the source image link at its center:
   
   
3. If the image loads when you click this link, right click to copy and paste or save and insert it into your new file.
4. If the image does not load from this link, that indicates that the original image has been corrupted in some way. If this is the case you can export the image layer using the export settings at the bottom of the Properties panel and insert it into the new file.
5. For users without Dev Mode access, you can ‘copy as PNG’ from the right-click menu in most circumstances, though you’ll only get the image at its current size, not the original image size uploaded to Figma.

Thanks,
Toku