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Question

Issue with exporting to PDF


Annie_Vuong

Whenever I try to export my frames to PDF, so many images export as purple placeholders. What is going on? I made sure all of the images are nested within the frames as well. Can someone please help.

6 replies

Eryin_Wandel

I just came across this issue as well, so curious to see the answer myself. My guess is that it has to do with memory, my board has over 100 frames all with multiple images per frame.


jg444
  • 4 replies
  • April 25, 2022

I’m running into similar issues with exporting to PDF. I am working on a large file and keeping getting memory issues if I try to export too many at once. This is a major flaw. Need to be able to export large amount of frames but can’t. Any work arounds?


Annie_Vuong

I ended up exporting in sections. Seems to be a memory issue… Another issue I ran into is that a number of high res images would export pixelated quite arbitrarily. I used the Pitchdeck plugin and exported at 300dpi, and photos would still randomly pixelate on different export versions. Crazy weird. But the solve for the purple images is to try to export in sections (20-30 frames at a time).


jg444
  • 4 replies
  • April 25, 2022

20-30 frames would be great! Mine crashes with like 5 frames, and I don’t have any images, just complex components.


I just came across this issue as well, even when exporting a single frame as PDF now.
Memory seems to be working good in my Figma. Help!


Celine_D
Figmate
  • Community Support
  • 3381 replies
  • May 28, 2024

Hey @Biank_Melendez,
Sorry for the trouble! Usually, this happens when Figma is unable to fully export a PDF due to a lack of available memory. All browser tabs have a 2GB available memory limit, and as a browser app Figma must work within this constraint. We’re working to make the cause of these failed image exports clearer.

To work around this we suggest you check the size you’ve added your images to the File at by temporarily toggling the Image Fill settings to ‘Tile 100%’. If the preview you see is much larger than the Frame it’s filling, I’d suggest toggling this setting back, and then exporting the Frame and replacing the Fill with that export.

If after scaling down those large images, you still see some images fail to export, we suggest you try exporting to another format (PNG, JPG…). From there, you should be able to convert those images to PDF if necessary.

If this still doesn’t help, please reach out to the support team directly via this form for help: https://help.figma.com/hc/en-us/requests/new

Please use your Figma account email, include a link to the file, and add support-share@figma.com as Editor, indicate the frame you try to export so they can take a closer look. Thank you!


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