Skip to main content
Question

only figma app view is melting.

  • November 4, 2024
  • 1 reply
  • 5 views

Nudrat_Naseer

I don’t know what is happening to my Figma when ever I open the desktop app, it slows down and becomes like this

1 reply

Celine_D
Figmate
  • Community Support
  • 3396 replies
  • November 4, 2024

Hi there! It may be an issue with the graphics card or possibly the display itself.

I would suggest to make sure that your operating system is updated to the latest version and check that your graphics driver is updated to the latest version. If your hardware has multiple graphics cards, please make sure that all graphics cards are updated.

And if it only happens on desktop app, usually clearing out the desktop app cache, fully uninstall and reinstall the App can help.

Here’s the troubleshooting list that may be also helpful:

Figma Learn - Help Center

If the issue still persists, please reach out directly to the support team here.
Be sure to use your Figma email account, mention the steps you did. Hope that helps!


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings