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Question

Preview / mirror mode crashes at random moments


Tom_K

The last few days the mirror/preview mode has been crashing for me and a colleague, a hover effect freezes the entire tab and then give " Something went wrong - Reloading Figma may fix this.โ€™ Reason: crashed.

This happens in de desktop app as well as in the browser mirror on both pages that have no interactions and pages that have hoverstates for e.g. content cards.

Have re-installed the app, used different browsers but noting seems to fix. Any experience with this?

2 replies

Tom_K
  • Author
  • New Member
  • 2 replies
  • July 17, 2024


This is the error Iโ€™m getting constantly.


dvaliao
Figmate
  • Community Support
  • 4603 replies
  • August 7, 2024

Hey Tom, so sorry for trouble and delayed reply!

It looks like you also reached out to support directly on ticket #1068623. Support replied about 2 weeks ago with a list of things to check in your file.

If youโ€™re still having issues, please reply to the support directly to continue troubleshooting.


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