Hello!
I would love to get support about moving files from an expired account to a new account.
I have been using my school account for the edu plan and got a notification it is expired. I still need to use the materials in the previous account,
Is there any way I can access and edit the files in the previous account?
Hi
I understand that your education status has expired, and as a result, you are unable to edit those files in your team.
To clarify what happens after your education status expires:
Your account will be switched to the free Starter Plan. This plan allows you to have 3 files and 1 team, along with the features that come with it. You can find more details here: Figma plans and features
Feel free to move any additional files to the Drafts space of the team. As long as you keep things within those limits, your account will remain active, and you can continue working on your files.
Thanks again for reaching out!
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