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Question

We can't find any presentable screen for desktop?


gK13


we cant see any screen for desktop screen.

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9 replies

Celine_D
Figmate
  • Community Support
  • 3381 replies
  • May 12, 2023

Hi @gK13 ,
In order to select a desktop screen:

  1. Select the frame tool, then “Frame” in the toolbar in the top right hand corner, or use the keyboard shortcuts F or A
  2. On the right in the Design section, use the dropdown in the right sidebar to select a frame preset . Here “Desktop”.

Hope it helps.


gK13
  • Author
  • 5 replies
  • May 28, 2023

Thank you for telling me that there is a frame for the desktop. But I was asking that there is not a screen for presenting the desktop screen. Like for the Mac book sizes you get the model of Mac book in presenting window. But when you try to present the desktop frame. There is no such thing , it just shows in Mac book screen with weird cutting. Please try it and look


Celine_D
Figmate
  • Community Support
  • 3381 replies
  • May 31, 2023

Hmm, I can’t replicate it on my end 🤔. Can you please share a screen recording to our support team?

Please also make sure to use the email associated with your Figma account, a link to the file, and share the file with support-share@figma.com (with edit access), so they can take a investigate further.


gK13
  • Author
  • 5 replies
  • June 1, 2023

tried to contact the mail you sent in chat. But it didn’t delivered.


Celine_D
Figmate
  • Community Support
  • 3381 replies
  • June 1, 2023

Hi @gK13 ,
Sorry, could you please fill this form : https://help.figma.com/hc/en-us/requests/new , and make sure in the form: to use the email associated with your Figma account, a link to the file, and share the file with support-share@figma.com (with edit access). Thank you!


gK13
  • Author
  • 5 replies
  • June 1, 2023

will try and ty


gK13
  • Author
  • 5 replies
  • June 1, 2023

You can try this too.

  1. Just start a new design file
  2. Then take any frame like desktop one
  3. Click on the empty area and go on prototype.
  4. You can see the device and try to choose the desktop there.
  5. There you cant find any desktop option to present.
    I hope now its more clear to you as I wrote it down in steps.

Celine_D
Figmate
  • Community Support
  • 3381 replies
  • June 1, 2023

Thank you for the details, sorry for the misreading.
Unfortunately, we do not have the desktop screen, but you can custom size instead. (see screenshot)
Hope it helps!


  • 0 replies
  • August 30, 2023

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