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Question

[Resolved] You don’t have access to this file

  • August 26, 2024
  • 6 replies
  • 409 views
L

I am getting signed out from a file with an error saying “You don’t have access to this file”
for several hours (started after today’s update)

This topic has been closed for comments

6 replies

y_toku
Figmate
  • y_toku
  • Community Support
  • 2317 replies
  • August 26, 2024

Hi there, this has been escalated to Engineering, and we believe this now to be resolved. If you are still experiencing file access problems, please let us know!

Thanks,

Toku

Lasse2
  • Lasse2
  • 1 reply
  • September 10, 2024

I also have this problem - all of a sudden I don’t have access to files I have created myself even though I am the owner of the team.

Jeanne1
Algodos
Nick91
3 people like this
  • Jeanne1
    Jeanne1
  • Algodos
    Algodos
  • Nick91
    Nick91
Vladislav_Rugen

I also have this problem when I opened my files.

xinyu_lin
  • xinyu_lin
  • 1 reply
  • September 10, 2024

I also have this problem when I opened my files.

Sunil_Kumar_S

now its solved or not

Celine_D
Figmate
  • Celine_D
  • Community Support
  • 3381 replies
  • September 10, 2024

Hi there, sorry for the trouble. We are are continuing to investigate it. Please check this topic:

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