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Question

Preview won't load

  • November 29, 2021
  • 2 replies
  • 2460 views
Faron_MS

Hi,

I want to present my project but the preview won’t load at all. I’ve also tried other file with just one frame and preview tab is showing white screen. Or, the preview appears but takes a long, long time. It is different from my previous experience. This happened in both Figma Desktop app and browser.

Is there any solution for this problem?
Thanks.

This topic has been closed for comments

2 replies

dvaliao
Figmate
  • dvaliao
  • Community Support
  • 4681 replies
  • November 29, 2021

Hey @Faron_MS,

What troubleshooting steps have you tried so far?

  • logging out and back in
  • clearing your browser/desktop app’s cache
  • un-installing and re-installing the desktop app
A
  • Anonymous
  • 0 replies
  • December 29, 2021

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