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Figma desktop app keeps launching chrome tabs


Dan15

This bug has appeared again: Figma keep open new tab in browser - #18 by Melissa_Ridgley

Losing my whole mind. Please fix this irritating issue. Can’t open anything in the desktop app without it triggering a million new chrome tabs.

Best answer by Dan15

Figured it out.

It’s a bug:

  • if you have multiple accounts (I do, I am a freelancer with multiple clients: lots of designers (ie your key users) do),
  • and one of the accounts have been signed out for whatever reason
  • but the figma desktop app still has one of the files for that signed out account open,

= then no matter from which account you use to open a prototype, it will launch the thing in browser.

Signed back into that account, issue resolved.

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3 replies

dvaliao
Figmate
  • Community Support
  • 4680 replies
  • April 19, 2023

Hey @Dan15,

This is the first report we’ve seen of this bug returning. Please submit a bug report to our support team directly via the form here: https://help.figma.com/hc/en-us/requests/new?ticket_form_id=360001744374


Dan15
  • Author
  • 41 replies
  • Answer
  • April 27, 2023

Figured it out.

It’s a bug:

  • if you have multiple accounts (I do, I am a freelancer with multiple clients: lots of designers (ie your key users) do),
  • and one of the accounts have been signed out for whatever reason
  • but the figma desktop app still has one of the files for that signed out account open,

= then no matter from which account you use to open a prototype, it will launch the thing in browser.

Signed back into that account, issue resolved.


  • 0 replies
  • May 19, 2023

This topic was automatically closed after 30 days. New replies are no longer allowed.


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