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Samantha_Pecan1
Apr 12, 2022 12:55 PM UTC
Question

Zooming issue with new release?

I just updated figma this morning and for some reason the zooming is way more sensitive than it was before this update. I am on an iMac (desktop app) and use a trackpad. When I do the same motions as usual, it zooms in REALLY far and the transition is super weird…feels very unnatural. Is anyone else having this issue? It’s still normal on my laptop.

This topic has been closed for replies.

19 replies

Frederik_Hartwig
Apr 13, 2022 3:15 PM UTC

I am experiencing the exact same issue on a macbook pro 2020, and was able to replicate it on a fellow employees’ macbook air 2018.

Zooming with either mouse or trackpad, and scrolling with a trackpad seems to have increased x2 or x3 times in speed. It’s incredibly offputting.

garethj
New Participant
Apr 13, 2022 4:24 PM UTC

I’m having the same exact issue as of this morning - the panning(/scrolling) and zoom are suddenly extremely touchy. It feels like there’s some sort of acceleration hijacking the natural scroll.

For reference, I’m using a 2020 13in Macbook Pro.

Josh
Former Community Manager
Apr 13, 2022 4:48 PM UTC

Hey all thanks for reporting. We’re taking a closer look at this.

Michael_Feldstein
Figmate
Figmate
Apr 13, 2022 4:56 PM UTC

what mouse are you using?

garethj
New Participant
Apr 13, 2022 5:10 PM UTC

I’m using the built in trackpad on the 2020 MBP 13

dimapoltavets
Apr 13, 2022 5:42 PM UTC

I’m having the same problem after the last Figma update 🤔
Using MacBook Pro 2017 and iMac 2020 (with trackpad)

Currently using Figma in browser 😢

Michael_Feldstein
Figmate
Figmate
Apr 13, 2022 6:10 PM UTC

I found something that might cause an issue but i can’t repro. If you send me your email i’ll try to get it fixed for you while we roll out the real (hopefully) fix

Boldfaces
New Member
Apr 19, 2022 6:14 AM UTC

I thought it’s just me. I kept fiddling with my Windows mouse scroll settings and it’s still the same no matter the value you set. Mind you the mouse scroll settings is something I won’t touch since it’s perfect. It’s so damn annoying.

Let’s say your current zoom is 48%, one scroll will then increment to 93%, then 198%. It’s never consistent too. Sometimes it’s +15% increment and suddenly +100%.

Eugene_Reznik
New Participant
Apr 20, 2022 7:20 AM UTC

Hi. Any progress yet?

Josh
Former Community Manager
May 5, 2022 5:57 PM UTC

Hey all, wanted to check in and see if you’re still seeing these issues on Mac?