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Question

Zooming issue with new release?


Samantha_Pecan1

I just updated figma this morning and for some reason the zooming is way more sensitive than it was before this update. I am on an iMac (desktop app) and use a trackpad. When I do the same motions as usual, it zooms in REALLY far and the transition is super weird…feels very unnatural. Is anyone else having this issue? It’s still normal on my laptop.

19 replies

Frederik_Hartwig

I am experiencing the exact same issue on a macbook pro 2020, and was able to replicate it on a fellow employees’ macbook air 2018.

Zooming with either mouse or trackpad, and scrolling with a trackpad seems to have increased x2 or x3 times in speed. It’s incredibly offputting.


garethj
  • 6 replies
  • April 13, 2022

I’m having the same exact issue as of this morning - the panning(/scrolling) and zoom are suddenly extremely touchy. It feels like there’s some sort of acceleration hijacking the natural scroll.

For reference, I’m using a 2020 13in Macbook Pro.


Josh
  • Former Community Manager
  • 1019 replies
  • April 13, 2022

Hey all thanks for reporting. We’re taking a closer look at this.


Michael_Feldstein
Figmate

what mouse are you using?


garethj
  • 6 replies
  • April 13, 2022

I’m using the built in trackpad on the 2020 MBP 13


dimapoltavets

I’m having the same problem after the last Figma update 🤔
Using MacBook Pro 2017 and iMac 2020 (with trackpad)

Currently using Figma in browser 😢


Michael_Feldstein
Figmate

I found something that might cause an issue but i can’t repro. If you send me your email i’ll try to get it fixed for you while we roll out the real (hopefully) fix


Boldfaces

I thought it’s just me. I kept fiddling with my Windows mouse scroll settings and it’s still the same no matter the value you set. Mind you the mouse scroll settings is something I won’t touch since it’s perfect. It’s so damn annoying.

Let’s say your current zoom is 48%, one scroll will then increment to 93%, then 198%. It’s never consistent too. Sometimes it’s +15% increment and suddenly +100%.


Eugene_Reznik

Hi. Any progress yet?


Josh
  • Former Community Manager
  • 1019 replies
  • May 5, 2022

Hey all, wanted to check in and see if you’re still seeing these issues on Mac?


Jordan_Smith2

I am also still having this issue. On a 2021 MBP using the trackpad


Eugene_Reznik

Yep, it’s still there


Frederik_Hartwig

Yup still there


Frederik_Hartwig

However, it seems as though the accelerated zooming and navigating isn’t nearly as prominent on external displays. I’m on a 1920x1200 Dell, and zooming/navigating seems much more comfortable, while the issue still persists in full force when i drag the Figma app onto my laptop retina screen.


David_Montenegro

It would be nice to have a customisable zoom increment (like the nudge).
This way anyone could accomodate their specific setup.

Personally, in the meantime, I could live without acceleration or other fireworks.

edit: however it seems that with the MX Master 3 on a MBP/Figma desktop the zoom is smooth.
Looking forward for futher evolutions 🙂


Eugene_Reznik

C’mon Figma, it’s June already


Marcos_Lima

Same problem here :s


RobinN
  • 1 reply
  • August 22, 2022

Same problem here. MacBook Pro 2017 and two different third-party mice don’t work. Is there any workaround? Sketch works fine with it…


Jawhar_farhat


Just adjust the zoom in your browser’s guys


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