I’ve had this problem now going on for over a month now. I’ve cleared my cache on the browser and I don’t have the desktop app. When I open up the memory manager in the Figma browser app it says 4%. At this point the file doesn’t even seem to open. This seems to be an ongoing problem with Figma. What is the solution for this?
This topic has been closed for replies.
Hey there - welcome to the community.
I saw your ticket in our backend, and have escalated to the technical team to investigate further.
In the meantime, please try these workarounds in this troubleshooting checklist to see if that helps. Please also mention in your email with the support team which steps you have done so far.
Thanks for your patience in the meantime!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.