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Question

Prototype White Screen Bug


Lucas_Keown

Having an issue opening prototype preview in browser - prototype is just showing as a white screen. It opens in the iOS mirror app, but in browser I’m just getting a white screen where my prototype should be. I’ve tried clearing cache, logging in and out, and using a different browser (tried both Chrome and Firefox).

Anyone else having this issue?

5 replies

Carlos_Soares

I have a blank screen in android mirror app.


Giovanni_Polhuijs

When I check my prototype. It looks all good, but when I go further in this prototype the screen started lagging and is while loading (I guess) showing a white screen. My project is pretty big, I have tap interaction between every page and I use after delay in my project. Does someone know a solution for this problem?


  • 1 reply
  • November 9, 2023

Also having this issue, but when loading a prototype on Figma Mirror on mobile


djv
Figmate
  • Community Support
  • 4886 replies
  • November 9, 2023

Hey there, sorry to hear you’re having trouble with the mobile app!

Please reach out to the support team directly via this form for help: https://help.figma.com/hc/en-us/requests/new

Be sure to use your Figma account email, include a link to the file, and share it with support-share@figma.com so they can take a closer look.


Mamdouh Morad

I had the same issue and i figured that it happens when layers are not ordered correctly ( on the left side bar of frames/pages/layers )


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