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Hi support Team
My plugins are not working . I don’t know the reason ? . Can you help fix it?
Hi @Tems1, thanks for reaching out! I’m sorry to hear your plugins aren’t working— to help us take a closer look here, can you please confirm the following:
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Are you seeing any error messages?
Errors may occur loading a plugin if there is a network or browser configuration that is preventing the plugin from connecting to any resources it needs to load as expected. -
Is this occurring in both the browser and Figma Desktop App?
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Does the same issue happen if you try connecting to a different network or disabling any VPN/Proxy connections?
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Does the same issue happen if you open Figma in another browser?
- Our supported browsers are Chrome, Firefox, Safari and Edge.
- If the issue is specific to a browser or the app, you may want to try disabling any browser extensions or clearing the browser/app cache
- Have you tried to clear cache?
- Here are instructions to clear your browser cache:
-Google Chrome: Clear cache & cookies - Computer - Google Account Help
-Safari: Clear cookies in Safari on Mac - Apple Support
-Mozilla Firefox: Manage local site storage settings | Firefox Help
-Microsoft Edge: View and delete browser history in Microsoft Edge - Microsoft Support
Please follow these steps to clear your desktop app’s cache: https://help.figma.com/hc/en-us/articles/360040528973-My-files-are-not-opening#id
Thank you for your help, looking forward to getting this resolved for you!