My files are disappearing

Hey Rafaela,

Thanks for reaching out to the community! If your file was not deleted permanently, the good news is you should be able to restore it, as we don’t permanently delete files from Figma unless you manually click “delete forever” or if you delete the team or project that the file was in. (you can find more information about this here: https://help.figma.com/hc/en-us/articles/360047512294-Delete-and-restore-files#delete-forever

You will be able to restore the file by opening your Drafts then opening the Deleted tab. Right click on the file and click Restore . The file will then be restored to the project it originally resided in.

To see all available files that can be restored, please make sure that you also set the “Created by” filter to “anyone” rather than “you.” You, and anyone else who had access to edit that file should be able to find it and restore it this way.

Here’s a guide from our Help Center with more information on how to delete and restore files: https://help.figma.com/hc/en-us/articles/360047512294
Tips: The “Created by” filter might be extra helpful here, by selecting “by anyone”.

If after checking on your Deleted section, you are not able to find it, I’d recommend you to reach out to the support team with a link of your so we can have a deeper look at it by filling this form: https://help.figma.com/hc/en-us/requests/new

Hope it helps!