What happens if you open the Dropdown where it shows the purple circle with “U” (semms to be the new Upgrad company environment you’ve been added to), can you switch to your private account somehow from within this dropdown?

No, I tried that but only this account is there. I was working on Figma about 2 hours before,. I just took a break and came back and everything went missing

And how about clicking on the account circle (yellow) on the right, is there an option to “add account”? This should bring you to another login screen where you could try to login with you credentials… Really just reaching for straws here, this is a really weird problem. Maybe you have to reach out to support to get it solved.

Ans also: is there anything in your Drafts? There’s also a “Deleted” Tab inside, anything in there?

It’s signed in to my default account itself, I tried removing all the accounts and signing to this one but that doesn’t help. Also, I checked in drafts and deleted as well but no hope. I have mailed regarding the same to Figma support.I really don’t know what to do here, if all. my files gone, then I need to start everything from scratch!

Were you ever able to figure this out? I’m having the same issue… 😬

Hi there! Sorry to hear this is happening.

I checked on our backend, and this topic has been solved by asking an editor of that file to invite him back to it to get access again.

Another similar issue is that you are most likely in a wrong account. If you have access to different accounts, can you select a different space and see if the files are there?

If the issue still persists, please reach out to the support team directly via this form for help: https://help.figma.com/hc/en-us/requests/new

Please use your Figma account email, include a link to the file affected, so they can take a closer look into your permissions’ rights. Thank you!

I miss a project in Figma I can’t find it anywhere how I might get it back?here is some of my work in this project

pgrid]

Hi there! Sorry to hear this is happening.

If the workaround I mention above doesn’t help you. Please reach out directly to the support team so they can investigate it further in our backend: here

Be sure to use your Figma email account, include a link of file (you can find it in your browser history) or at least the name of the file and the name of your project. This will help the team to locate your project or missing files. Thank you!