Missing elements during prototype mode

I’m having an issue where my prototype mode isn’t displaying some of my elements. The design looks great on my Figma page and is all on within the same frame but the prototype mode doesn’t display it.

I found a couple of old threads talking about this same issue but it doesn’t appear to be fixed.

A few additional notes:

  • The files that I’ve had trouble with are are imported from sketch.
  • I’ve been able to fix a few of them by (but not all) :
    • copying and pasting the trouble elements in place
    • converting to a component and then undoing
    • closing and reopening Figma

Hey there,

Thanks for the post!

Could you double-check if these missing frames are under the frame? Sometimes, these could be outside of the frames:

Could you try the troubleshooting below?

  • Close any Figma tabs you’re not using
  • Browser : Force-quit and open Figma in a new browser window.
  • Desktop App: Force-quit the Figma Desktop app and restart it. If the issue persists, try clearing the cache.

If the issue still continues, could you reach out directly to the support team with a copy of your file: https://help.figma.com/hc/en-us/requests/new?

Please make sure you use the email associated with your Figma account, include links to the file in question, and share access with support-share@figma.com. Don’t worry, inviting us to view your file won’t impact your billing.