I understand your frustration, but this is the expected behavior right now for anyone with a non-US keyboard. You can access cursor chat by clicking the icon at the top of the page as shown in the screenshot, or you can ctrl + right-click on the canvas.
I’ve flagged this to the team to consider an alternative shortcut for non-US users.
Thanks @dvaliao ! So sad that Figma didn’t considered to remap shortcuts for other keyboard yet (or even US keyboard with a disfunctionnal button) but I hope it’ll come soon.
On AZERTY FR keyboards the “/” character is placed where “>” is on QWERTY US, and on QWERTY US keyboards the “/” character is placed where “=” is on AZERTY FR, but unfortunately it doesn’t work pressing one or the other to skip the problem
For this issue I would also like to raise the topic of diversity. How are Figma supporting a growing non-us centric design community?
From a business perspective, not addressing “tiny” issues like this could lead to increased dissatisfaction among the diverse design community out there.
From a societal perspective, this “tiny” issue of inaccessible keyboard shortcuts is hindering a diverse population of designers from growing. (Of course, we have to work harder and therefore get stronger, but…).
So @dvaliao, this is a topic and question to bring further in business ethical and team culture discussions.
Thanks for an awesome product. Hope to see you keep on pushing boundaries (beyond the design technically ones).
Please, there are a lot of users that can’t access the cursor chat with /, and using the menu isn’t a good option at all. This is the same for Figjam & Figma.
Thank you for the additional feedback! We hear you - apologies that we don’t have an updated timeline to provide at this time.
Rest-assured, Figma is continuing to expand internationally and along with that must come multilingual design to reach our international audiences and better support the Figma community around the world. Stay tuned!