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Keyboard shortcut for Cursor Chat not available


Daniel12

1. Describe the bug/issue you’re running into?
On my Swedish layout keyboard I can’t find the “/” to start the Cursor Chat.

2. Are you able to consistently reproduce it? If so what are the steps?

3. Share a screenshot, recording, console log, link to the file, etc.
Screenshot 2021-05-03 at 12.26.38

4. Is the issue only happening in desktop app or a specific browser , or both?
Desktop

5. What OS/version and/or browser/version are you using?
Newest Chrome

Best answer by Josh

Hey all thanks for the feedback here. We just launched the International Keyboard Shortcuts beta for German (QWERTZ), Japanese (Kana), and French (AZERTY). Learn more here on how you can participate

This is just the start in working on improving this area, but hope this helps. 🙂

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27 replies

Bruno_Klein

same with my french (azerty) keyboard, on Apple MacOS


Nicolas_Fluck

Same as Bruno


Joel_Sinnott

yep, same issue on german keyboard.


Oriana_San_Miguel

Same here, using Spanish (spain) Keyboard and Chrome on Windows 10. Tapping on the “/” won’t bring up the chat. I have to activate manually.

Anyways awesome tool team of Figma, this is just what I was looking for 🥰


Evandro_Falaguasta

I am using Portuguese Brazil keyboard and “/” did not work as well but I tried “;” instead and it works fine. Hope it helps!


Joris_Demange

Same for Finnish keyboard. Please Figma fix the hotkeys 😩


dvaliao
Figmate
  • Community Support
  • 4664 replies
  • September 21, 2021

Hey All,

I understand your frustration, but this is the expected behavior right now for anyone with a non-US keyboard. You can access cursor chat by clicking the ✨ icon at the top of the page as shown in the screenshot, or you can ctrl + right-click on the canvas.

I’ve flagged this to the team to consider an alternative shortcut for non-US users.


Toph
  • 1 reply
  • September 24, 2021

Thanks @dvaliao ! So sad that Figma didn’t considered to remap shortcuts for other keyboard yet (or even US keyboard with a disfunctionnal button) but I hope it’ll come soon.

On AZERTY FR keyboards the “/” character is placed where “>” is on QWERTY US, and on QWERTY US keyboards the “/” character is placed where “=” is on AZERTY FR, but unfortunately it doesn’t work pressing one or the other to skip the problem 😦


Daniel12
  • Author
  • 1 reply
  • September 30, 2021

Thank you for your reply @dvaliao

For this issue I would also like to raise the topic of diversity. How are Figma supporting a growing non-us centric design community?

From a business perspective, not addressing “tiny” issues like this could lead to increased dissatisfaction among the diverse design community out there.

From a societal perspective, this “tiny” issue of inaccessible keyboard shortcuts is hindering a diverse population of designers from growing. (Of course, we have to work harder and therefore get stronger, but…).

So @dvaliao, this is a topic and question to bring further in business ethical and team culture discussions.

Thanks for an awesome product. Hope to see you keep on pushing boundaries (beyond the design technically ones).


Pronzac_Julie

Same here with Finnish QWERTY keyboard on Macbook.
Experiencing several shortcuts not working. Very disappointing.


Samuele_Marazzita

IS there any update @dvaliao ? The issue seems to exist also on Figma Design.


Luis5
  • 1 reply
  • February 21, 2022

No update yet? Using the ✨ menu every time is not a good solution


tiagorangel

Yeah, no update yet? Using the right-click menu is not a good option


Marco_Mariella

Same for the Italian kb.


tiagorangel

Please, there are a lot of users that can’t access the cursor chat with /, and using the menu isn’t a good option at all. This is the same for Figjam & Figma.


dvaliao
Figmate
  • Community Support
  • 4664 replies
  • April 4, 2022

Hey All,

Thank you for the additional feedback! We hear you - apologies that we don’t have an updated timeline to provide at this time.

Rest-assured, Figma is continuing to expand internationally and along with that must come multilingual design to reach our international audiences and better support the Figma community around the world. Stay tuned!

Figma

tiagorangel

Hey, I discovered that pressing FN + ~ opens the cursor chat! 😀


  • 1 reply
  • April 15, 2022

Yeah, what’s going on here? Can’t use the cursor chat without right clicking all the time, which is not really practical 🙂


tiagorangel

Check this!


tiagorangel

Just hold Fn while pressing “~”


Peltzi
  • New Participant
  • 6 replies
  • May 10, 2022

Finnish layout: Type ’


Josh
  • Former Community Manager
  • 1019 replies
  • Answer
  • May 10, 2022

Hey all thanks for the feedback here. We just launched the International Keyboard Shortcuts beta for German (QWERTZ), Japanese (Kana), and French (AZERTY). Learn more here on how you can participate

This is just the start in working on improving this area, but hope this helps. 🙂


Josefin_Hakanson

still an issue for me , on swedish keyboard!


dvaliao
Figmate
  • Community Support
  • 4664 replies
  • May 16, 2023

Hey @Josefin_Hakanson,

The cursor chat shortcut for Swedish keyboards was remapped to ,
Full list available here: https://help.figma.com/hc/en-us/articles/5665442977431


sebastian.friedrich

In this case, the default is just a bad choice, as it’s almost US keyboard only. I actually appreciate, that Figma usually has good and meaningful shortcuts out-of-the-box. It doesn’t make sense to map my own shortcuts, multiplying the effort to fix that to all users out there again and again instead of one engineer at Figma doing that once.


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