I used the old figma plugin for slack at a previous company with no problems, but can’t seem to get the new slack plugin to work.
My company has the Figma plugin for slack available.
I installed it as a slack user on Windows.
I don’t see what other steps I need to take. All comments are still going to email, not to slack and I don’t see how to connect a particular project or file to a particular slack channel. I’ve restarted figma and slack. I would appreciate some help. Thanks in advance
The authorizing connection page didn’t show up the first few times I did it.
So, when I authorized it, it sort of works. The weird thing is that I’ve seen huge delays between a comment being added and getting a Slack notification.
Huge delay = 3-6 hours
It’s not that comment notifications need to be instantly reflected in Slack, but it does noeed to be close to real time to be useful.
Hard to know if it’s working or if it’s the long delay? - thanks for the authorization link when I first installed it that page gave an error on the Figma side but seems to have worked just now.
The old Slack plugin notifications posts were near realtime. Totally agree about 5 minutes should be the minimum notification delay not hours. I’d totally go back to the old app but I removed it in case it interfered with the new app.
UPDATE re-authorize hasn’t helped got a @support ticket open now.
I’m a Product Manager at Figma, and I have some good news to share! You can now get notifications about specific Figma files, teams, and projects in the Slack channel of your choice. These updates can be sent hourly, or daily, or in real-time. Learn More
To get started…
• Reinstall the app.
○ Note: If you’re unable to do this, please reach out to your Slack workspace owner to re-authorize the Figma app.
• Type /invite in the channel you want to use, and add the Figma app.
• Type /figma subscribe to set up notifications.
I just wanted to thank you for your feedback on this. It really does help us build better products for our customers. Give it a try, and let me know if you have any feedback.
Hi, I have the same issue as Zaur. Subscribing to a Project or File in a Slack channels sends notifications about the file, team, or project. But what we really need is notifications for comments made in a File or Project as these are what impact design and delivery.
Currently we receive them in email - can we please enable the Slack bot to also send comments?