The email address I used to register my account is now disabled, so I can’t log in to my account. How can I change the email address so that my account can be used normally?
Question
How to change the new email address when the account email address is deactivated
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我注册账号的邮箱现在停用了，所以我的账号登陆不进去，我怎么修改邮箱让我的账号能正常使用。
Hey @2089874264, thank you for reaching out!
Do you happen to have emails from your old email address forwarded to the new email address? If so, I recommend to reset your password so that you can surpass the Google single sign on login to access your Figma account, and then update your email address as needed.
If your emails are not forwarded, I can create a support ticket on your behalf. What support can do is start the process to manually update your Figma account email address. After the change of the email address of the account, you can log in, and move your files in the account to your new account. For this process they’ll need to verify your ownership of the account.
Please let me know how you would like to proceed, thank you!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.