Figma mirror not show images in the prototype

Ask the community
1

Hi!
I am experiencing some issues with the Figma mirror app. It will not show images in the prototype.

2

Thanks for bringing this to our attention. I tested it on my iPhone app, and it seems to be working fine on my end.

Does this issue occur only with the Figma Mirror app? If so, could you check whether the app is updated to the latest version?

For more details, you can refer to this article: View prototypes on a mobile device.

If you’re experiencing this issue on both the desktop and phone app, could you try the following troubleshooting steps?

  • Close any Figma tabs you’re not using.
  • If you’re using a browser, force-quit and reopen Figma in a new browser window.
  • If you’re using the Desktop App, force-quit the app and restart it. If the issue persists, try clearing the cache.

If the issue still persists, could you share a file link with access to support-share@figma.com so we can investigate further? Don’t worry, this won’t affect your billing!

Thanks,
Toku

3

The same problem occurred on my other account with another project.
My colleagues have the same problem with my files