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Question

Figma is freezing my computer, how can I fix this?

  • November 29, 2023
  • 1 reply
  • 672 views

hey I have had some issues running Figma locally along with my other development tools.

It is causing everything to freeze and the CPU usage to increase almost to full capacity.

Here is a video of my usage and CPU usage while using Figma

https://www.loom.com/share/ff3bec6d1392491da622cfbd0f4c3531?sid=fb5a6337-95e9-4f4f-8ac6-42c34687814cI

Have tried it in the browser as well and it is slow.Wondering if anyone else has had similar issues and if there’s a workaround?

Attached is a photo of my computer specs as well

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1 reply

y_toku
Figmate
  • Community Support
  • 2383 replies
  • November 30, 2023

Hi there,

Thanks for reaching out and sharing the screen recording. It looks very slow. Could you check the troubleshooting guide? We’d suggest taking a look at our Technical troubleshooting tips which include information on how to make sure Figma works reliably on most systems.https://help.figma.com/hc/en-us/articles/360040523973-Technical-troubleshooting-tips

If the problem persists, could you reach out to our support team so they can investigate further from this link https://help.figma.com/hc/en-us/requests/new ?

I hope these help.

Thanks,
Toku


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