Hi, I’m facing the same issue since this morning. How can I resolve it?
Solved
Figma file is not opening
Best answer by Celine_D
Hey everyone, thanks for flagging this. We are aware of this issue, and this issue has been resolved now. Please check directly our status page:
status.figma.comPlease try again to refresh your tab and let us know if you are still experiencing issues. Thank you!
The same thing is happening to me. Is there any way to download the project?
Hey everyone, thanks for flagging this. We are aware of this issue, and this issue has been resolved now. Please check directly our status page:
status.figma.comPlease try again to refresh your tab and let us know if you are still experiencing issues. Thank you!
Nothing better for me 😦 Still the same problem, can’t load any of our files…
I try to open a file and it keeps loading forever. In the browser console I get the following error.
Hey @Aleksandra_Grochowska_UX_UI , thanks for flagging this!
Please try to open the file in the browser to see if it works. If not, please reach out directly to the support team by filling out this form. Our internal team can investigate it further: here
Be sure to use your Figma account email, thank you!
Hi there! Sorry to hear this is happening. I see that you have already flagged here : Figma file is not opening, and directly to our support team. We are investigating at the moment, our technical specialist is waiting for your response to troubleshoot. Please check your inbox via mail (yaiza-xxxxxxxxxxcoz@hxxxxxl.com) , your ticket number is 1116956. Thank you!
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.