I can’t use the font and someone else from the team can’t also view it. The font automatically changes to Figma’s default font on their end. Hope someone can help, thanks!
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Please note that I have the most updated Figma Font Installer. Really don’t know why this happens.
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Hi there,
It looks strange! Could you try the troubleshooting below?
- Close any Figma tabs you’re not using
- Browser : Force-quit and open Figma in a new browser window.
- Desktop App: Force-quit the Figma Desktop app and restart it. If the issue persists, try clearing the cache.
Also in some cases, fonts may need to be “re-validated”. You can either do this by uninstalling and re-installing the font itself, or you can simply validate the fonts on your machine.
I hope this helps but if the issue still persists, could you submit a bug report detailing the steps that led to this issue? You can do so by following the link:
Thanks,
Toku
I have exactly the same problem and I don’t know what to do. Have you found a solution since then?