I have Figma installed but each time I open it, it tells me I need to update. I click update now and nothing happens but I can’t open certain files due to this. I’ve uninstalled/reinstalled several times but it’s still going on. Can anyone help?
Question
Download/update issue
Hi there,
Thanks for reaching out. Could you try the troubleshooting below?
- Close any Figma tabs you’re not using
- Browser: Force-quit and open Figma in a new browser window.
- Desktop App: Force-quit the Figma Desktop app and restart it. If the issue persists, try clearing the cache.
If the issue still continues, could you submit a bug report detailing the steps that led to this issue? You can do so by following the link: https://help.figma.com/hc/en-us/articles/360041468234-Submit-a-bug-report
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