I waited the verification email for new account, but don’t receive it.
I checked it in the inbox and junk, but don’t receive it.
I clicked on the “Let’s resend it”, but i don’t get any email verification button and email from Figma .
Please check this issue and let me know how to fix it.
Hi there, thanks for reaching out to us!
I see in the backend that the Enterprise support team replied to you and is waiting for your response. (It looks like the email address rejected one of our past messages, and this has led to us putting a hold on sending you future messages. The support removed that hold now) Please continue the conversation via email to get further assistance. Your ticket number is 1121806. Thank you!
I’m stuck in this loop, as well!
Hey Jordon, sorry to hear this!
It look like emails are being successfully delivered to you on our end with the email address associated with your forum account.
Are you trying to verify another Figma account associated with a different email address?
Yes, i am trying to add an account dev@d******o.io however, no emails are coming through, and there is no other way to create an account and authenticate it that’s not via email.
Thanks, @Jordon!
It looks like your email address rejected one of our past messages, so this led to us putting a hold on sending you any future messages.
We’ve removed that hold now — can you try verifying your email again? Please let us know how it goes!