Connection error: -7

Hello. I have a problem with desktop app. Figma write me a messege like:
Connection error: -7.
Your computer may be offline or the Figma server may be experiencing problems.
Figma will automatically try to reconnect.”
But WEB app is working.
Whu have a similar problem like me?

1 Like

Hi. In my case, support service of figma helped me with this problem.

  1. Close the Figma desktop app
  2. Open the Start menu, and paste in this, followed by enter: %APPDATA%\Figma
  3. In the window that opens, delete the Desktop and DesktopProfile folders if they exist
  4. Launch the desktop app again

Does that deletes your data in the desktop app.

I have the same problem, could you solve it?