Describe the bug/issue you’re running into? Text input doesn’t seem to work. No text shows up as I type. Are you able to consistently reproduce it? If so what are the steps? Create or edit any sort of text node. Share a screenshot, recording, console log, link to the file, etc. Sometimes see this “Missing font replaced”: Is the issue only happening in desktop app or a specific browser , or both? Not sure, I only use the browser version What OS/version and/or browser/version are you using? Chrome 89 & macOS Big Sur 11.2.3

Graham_Murdoch

Solved

Text input doesn't work in FigJam

31 replies
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Describe the bug/issue you’re running into?

Text input doesn’t seem to work. No text shows up as I type.

Are you able to consistently reproduce it? If so what are the steps?

Create or edit any sort of text node.

Share a screenshot, recording, console log, link to the file, etc.

Sometimes see this “Missing font replaced”:

Is the issue only happening in desktop app or a specific browser , or both?

Not sure, I only use the browser version

What OS/version and/or browser/version are you using?

Chrome 89 & macOS Big Sur 11.2.3

This topic has been closed for replies.

Kenrick_RileeSolution

Figmate

We just shipped a change we think should solve this issue. If you leave Inter enabled in your Font Book, refresh your tab, and try creating text, does it now work?

cc @Graham_Murdoch @Josie @Sean_Sands @grg

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Graham_MurdochAuthor

Ah! I uninstalled my local Inter (in Font Book) and text editing is working in the browser (Chrome) and in the macOS app now.

I had the Inter font family installed locally. I downloaded it from Google Fonts a while back. I think it would be nice to keep that locally installed.

Josie

Same, I had the font “Inter” installed locally as well and it wasn’t working in Chrome Version 89.0.4389.128 (Official Build) (x86_64) on Mac Catalina v. 10.15.7. I disabled the font using Font Book and reloaded the page, this allowed me to start using the text tool. Got the same message in console before about not being able to insert because of a missing font.

Kenrick_RileeSolution

Figmate

We just shipped a change we think should solve this issue. If you leave Inter enabled in your Font Book, refresh your tab, and try creating text, does it now work?

cc @Graham_Murdoch @Josie @Sean_Sands @grg

Josie

I enabled it and refreshed. It’s working! Thank you!

Graham_MurdochAuthor

Yes, can confirm it works for me now even with a local Inter installation enabled. Excited to use FigJam now!

grg

Resolved as well; excited, thanks!

Noah_Read

I got it to work, but not initially. I refreshed my safari tab, closed and reopened the file in the desktop app, but it still didn’t work. So I opened font book and had to disable the inter font. It then worked. I was then able to re-enable inter and it kept working.

Sean_Sands

Looking like its working now. happy dance

Mondrian_Hsieh

This bug seems to have come back up for me. I see the “FGTextData.cpp: Can’t insert text due to missing font” error in console, and also the loading of an “Inter_1” XHR. Unfortunately I don’t see Inter in my font book to attempt disabling.

Mondrian_Hsieh

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