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Edward Savage
Edward Savage
New Member
January 22, 2025
Solved

Request for Response from Sales (Yes, another one on this - Apologies)

  • January 22, 2025
  • 3 replies
  • 215 views

Hi

I’d really appreciate a response from a Sales team member. I need to purchase Enterprise Licenses and I does seem that public requests on this forum are the most successful method of doing so. The Contact Sales page not appearing to do anything.

My Apologies to the wider Figma Community. I know that there are more that 10 topics on this from the last year with some of then having hundreds of responses.

This is a good faith outreach and I understand the Sales team are quite possibly very busy at at capacity but there just aren’t many options available.

 

Ed

    This topic has been closed for replies.
    Best answer by Celine_

    Hi Edward,

    Sorry for the delayed response with our internal team! I checked internally, and the Sales team has reached out to you via email and scheduled a meeting with you today. Please check your inbox.

    Thanks!

    3 replies

    Celine_
    Figmate
    Celine_
    Community Support
    January 23, 2025

    Hey ​@Edward Savage ,
    Thanks for reaching out to us and sorry for the delayed reply! I’ve replied to you by DM, please check your inbox.

    Thank you!

    Edward Savage
    Edward SavageAuthor
    New Member
    January 30, 2025

    My thanks to Celine for the response.

     

    I would not note that while this was an internal escalation there actually has been no contact from Figma sales so I’m probably in my second month of trying to get a response from the webform.

    I did ask on Twitter/X but got directed to the form again.

    This community forum did elicit a prompt acknowledgement but actually no change in status.

    This continues to be a very frustrating experience

    Ed

    Celine_
    Figmate
    Celine_Answer
    Community Support
    January 30, 2025

    Hi Edward,

    Sorry for the delayed response with our internal team! I checked internally, and the Sales team has reached out to you via email and scheduled a meeting with you today. Please check your inbox.

    Thanks!

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