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Admin16
New Participant
April 25, 2024
Question

Not able to use the variable

  • April 25, 2024
  • 29 replies
  • 878 views

I am trying to show the hidden box using a boolean variable but the problem happens when I apply the variable on the instance which will change to another variant of it using the time delay, But that change of the variant to another variant is not happening in the time delay prototype but if I give the on-click to change to the other variant that’s work. not sure what is wrong with it.

Attached is the Figma link

Figma – 25 Apr 24
This topic has been closed for replies.

29 replies

Gayani_S
Figmate
Community Support
May 10, 2024

Hey @Admin16 , of course I can give you an update! You should have gotten an 3 emails at least from us. Can you check your spam folder please?

The last update you received was “…It seems this issue was related a known issue our engineers had been investigating. I have confirmed the fix for the issue has been released now and the after delay interaction seems to trigger now without issues on toggling the boolean variable.”

Someone from our Technical Quality team has attached a screen recording of what they’re currently in the “Dummy” file you had provided. They’ve created a copy of the original setup. Please check your email and view the file link, our team is waiting for your feedback on this.

Let me know if you were able to find the email!

Admin16
Admin16Author
New Participant
May 14, 2024

Hey, @Gayani_S thanks for your response and resolution on this issue, I have checked and it seems the issue is resolved now.

Gayani_S
Figmate
Community Support
May 14, 2024

Thanks for letting me know!

Admin16
Admin16Author
New Participant
July 24, 2024

Hey @Gayani_S, I’m encountering a similar issue again, but with a different approach. I’ve assigned a variable to the box and used the set variable prototyping method to change the box variant. When the box changes to variant 2, as per the component structure I’ve set up, it’s supposed to automatically switch to variant 3 using a delay animation. However, the delay animation isn’t working, and the box is stuck on variant 2.

Figma – 25 Apr 24
July 26, 2024

Facing the same issue, hope this gets resolved soon

Gayani_S
Figmate
Community Support
July 30, 2024

Hey Admin, thanks for getting back and apologies for the delayed response!

I’ve just created a follow up ticket, so our support team can investigate further on this. Your ticket number is #1079513, for reference. Can you invite support-share@figma.com with “can edit” permission, so the team can look into this further. Note that users with @figma.com emails on your team do not count towards your billing.

Thank you,
Gayani

Gayani_S
Figmate
Community Support
July 30, 2024

Hey @kathir.eshvar, the bug that has been reported in the beginning was investigated and fixed. I can’t give you any information on the recent issue that has been flagged. However, feel free to reach to our support team and share a link to your file with them. Please also remember to invite support-share@figma.com with “can edit” permission so the team can look into this further. Users with @figma.com emails on your team do not count towards your billing.

Thanks,
Gayani

Admin16
Admin16Author
New Participant
July 30, 2024

Hey @Gayani_S , thanks for replying, I have already invited the support-share@figma.com with edit permission, and I am looking forward to the resolution.

Gayani_S
Figmate
Community Support
August 2, 2024

Thanks @Admin16, I’ve escalated your support ticket to our team. Someone should be in touch with you soon. Appreciate your patience in the meantime!

Admin16
Admin16Author
New Participant
August 5, 2024

Hey @Gayani_S I am waiting for the resolution on this issue.