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Navbar not working

  • February 4, 2025
  • 4 replies
  • 72 views

Gunawan

I just update my figma. And my navbar not showing. I can’t use multi tab and resizing the window.
 

Best answer by Celine_D

Hey again @Gunawan,

I checked on the backend, and it looks like our engineers recently made some changes that may have resolved the issue for you.

I've marked this as solved and closed the topic, but if you run into the issue again, feel free to reply directly to your support ticket—it'll reopen automatically, and our team will continue assisting you.

Thanks!

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4 replies

Celine_D
Figmate
  • Community Support
  • 3381 replies
  • February 4, 2025

Hey there! Thank you for flagging this.

Can you please try first to force-quit and restart to see if that helps?


As a reminder, in Mac, you must be running macOS 11 or later, and in Windows, you must be running Windows 10 or later in a 64-bit environment.

If this doesn’t help, please try reinstalling the app by downloading here: https://www.figma.com/downloads/ 

Let me know if this helps! If not, please reach out directly to the support team: https://help.figma.com/hc/en-us/requests/new
Make sure to use your Figma email account, include your screenshot and your desktop specs. Thank you.

 

 


Gunawan
  • Author
  • New Member
  • 2 replies
  • February 4, 2025

I’ve reinstall the app but still the navbar is not working. I’m using windows 11 64 bit


Celine_D
Figmate
  • Community Support
  • 3381 replies
  • February 4, 2025

Thanks for the details. I’ve created a support ticket on your behalf for further investigation. Your support ticket is #1246669, please check your inbox. Feel free to add any additional context over there, and include your screenshot.
Someone will reply you soon. Thanks for your patience in the meantime!


Celine_D
Figmate
  • Community Support
  • 3381 replies
  • Answer
  • February 6, 2025

Hey again @Gunawan,

I checked on the backend, and it looks like our engineers recently made some changes that may have resolved the issue for you.

I've marked this as solved and closed the topic, but if you run into the issue again, feel free to reply directly to your support ticket—it'll reopen automatically, and our team will continue assisting you.

Thanks!


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