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Question

Items disappearing when dragged or selected from libraries on ONE FILE only

  • January 17, 2025
  • 2 replies
  • 21 views
Erika M

All of a sudden any component I drag from the assets menu or choose from a plug in like MaterialUI disappears as soon as it hits my canvas. I can see the bounding box of the frame highlighted in purple, but there is no content inside. I also can’t copy/paste anything into the file. I’ve tested on desktop and web multiple, and it persists. The kicker is that this is only happening in one file. Is there some kind of weird setting I accidentally enabled with an accidental keyboard shortcut? I’m so confused and also now literally can’t do my work….

 

Thanks!

2 replies

y_toku
Figmate
  • y_toku
  • Community Support
  • 2354 replies
  • January 20, 2025

Hi there,

 

Thanks for reaching out! It sounds like you might be encountering a file-specific issue. I tested on my end and everything seems to be working as expected, so it's likely something unique to your file.

https://www.loom.com/share/ee2e4c3f96fe4319af5f2ef242ce8a8b?sid=a2c10b55-b1b9-4f2f-ac21-a44571e10b56

 

If you've tried the troubleshooting steps and you're still stuck, filing a bug report is a great next step. This will help our support team investigate the issue further and get you a resolution.

Here's the link to submit a bug report: https://help.figma.com/hc/en-us/articles/360041468234-Submit-a-bug-report

 

I hope this helps!

 

Thanks,

Toku

 
Erika M
  • Erika M
  • Author
  • New Member
  • 1 reply
  • January 20, 2025

Thank you, the issue resolved literally as soon as I posted this 🤷 After speaking with some other designers, they have had the same thing happen so maybe it’s a bug to look into? :) 

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