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Neha_Ghariyal
July 28, 2024
Question

Figma protoptye embed not working on mobile

  • July 28, 2024
  • 6 replies
  • 301 views

I’ve embedded my Figma prototype in Framer, which is working fine for all viewports in Framer before deployment and in Chrome inspect after deployment in my Chrome (for all viewports) but as I open my site on my mobile the prototype is not scaling properly.

here’s my embed code -
“style=“border: 1px solid rgba(0, 0, 0, 0.1);” width=“100%” height=“100%” src=“https://www.figma.com/embed?embed_host=share&url=https%3A%2F%2Fwww.figma.com%2Fproto%2Flj0zhz4tMlHcTV3aipmuMC%2FGreenThumb%3Fpage-id%3D1%253A6%26node-id%3D76616-1601%26starting-point-node-id%3D76579%253A4686%26content-scaling%3Dresponsive%26scaling%3Dscale-down%26t%3DHqkiFYSugJZQ3f16-1&hide-ui=1” allowfullscreen>”


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6 replies

djv
Figmate
Community Support
July 30, 2024

Hey @Neha_Ghariyal, thanks for reaching out and sorry for the trouble!

Are you trying to view the prototype embed from the Framer mobile app?
With that in mind, please note that you can only add and use embeds in browser-based version of applications.

Neha_Ghariyal
July 31, 2024

No, it’s after the deployment of my site on Framer Web. I tested my site on a mobile device.

djv
Figmate
Community Support
July 31, 2024

Thanks for confirming, @Neha_Ghariyal!

It looks like this is a bug that the team needs to investigate further in order to reproduce and work on the fix.

May I ask what mobile device and mobile browser are you using?

Neha_Ghariyal
July 31, 2024

The mobile device is a Samsung Galaxy A23 with a Chrome browser.

djv
Figmate
Community Support
July 31, 2024

Thanks, @Neha_Ghariyal!

I’ll send this over to our team as they continue their investigation. It seems to be an Android mobile specific bug, so due to its complexity and other priorities, keep in mind that it may take some time before the team is able to fix.

Neha_Ghariyal
August 1, 2024

Sure, thanks a lot for considering it.