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I’m having intermittent issues of my layers that have motion applied to them turning into white boxes. sometimes they render when I play motion, sometimes when I play in prototype mode. What I can’t fix is when I create a motion animation on one page, and move it toanother, it never renders anything on the other page but the white boxes. i’ve tried clearing the cache by turning motion on/off and even closing the app.
How can I better organize all of my Figma files. Currently, everything I have ever created is just listed in chronological order. I would like to organize in folders. I have read that I can organize in projects but I don’t see how to do that. How do I create projects within a project? For example, I would like to have a project named “Hospital” where I put all of the designs I do for the hospital. Underneath/inside hospital, I would like to have sub folders/projects like Posters Mobile Apps Intranet Designs Website Designs Is this possible?
Hi everyone,I need a quick confirmation regarding Figma's pricing for a team setup.As I understand it, we'll have 1 Admin/Owner account that manages the workspace, and 10 team members who will collaborate within that team.My questions are:Is the pricing charged per seat (Admin + each team member), or is there a different licensing model? If we have 1 Admin + 10 Editors, will we be paying for 11 paid seats, or is there any way to optimize the cost? Are there any limitations or recommendations for a team of this size?I just want to make sure I fully understand the licensing before proceeding.Thanks in advance for your help! 😊
Hello,I thought Slots was the feature we had all been waiting for. Unfortunately, I just found out it's not. As soon as I started using it, it created major issues in my design system and essentially broke all of my responsive components that rely on variants to switch between desktop and mobile layouts. The problem is that it's now too late for me because I've already migrated everything to Slots.For example, I have a Bento component with two variants: Desktop and Mobile. Both variants share the same Slot property. Naturally, the layout inside the Bento needs to be different for each device to be truly responsive, while the content and overall structure remain exactly the same.However, if I edit a single layer inside the Slot in the Desktop variant and then switch to the Mobile variant, it overrides the mobile layout and breaks everything, even though the structure is 100% identical.I'm experiencing this issue with every component that uses Slots.At first, I thought I might need two s
I’ve read Figma’s documentation, but I still don’t understand how a new developer becomes eligible to sell plugins through Figma Payments.My publishing form only offers the Community Free Resource License, and I can’t find any application form—or even a way to ask Figma Support about seller approval.Can I publish on behalf of a company, and may I handle subscriptions through my own payment system instead? In other words, does Figma want its 15% or not? 🙂
Hello,Good day. We are performing a Cloud-to-Cloud site merge of our Jira environments. Our source site is being merged into our destination site.We currently use the Figma for Jira app on our source site and need guidance on the following: Will Figma design links and live embeds currently attached to Jira issues be preserved and remain functional after the issues are moved to the destination site? Does the Figma integration require a fresh authorization or re-configuration on the destination site before or after the merge? Are there known issues with Figma previews or design panels breaking when Jira issue keys or site URLs change during a migration? Are there any specific steps recommended by Figma to ensure that the integration remains seamless for our 600 users during this transition? Project Details: Licensed Jira Users: 600 (Enterprise) Test Migration Date: August 14, 2026 Production Migration Date: August 21, 2026 Thanks,Jai
Hello,I am the owner and only member of my Starter team workspace.On August 2, I used Figma Make for one AI generation. After it completed, my AI Balance showed 332 credits remaining.I did not perform any further AI generations after that.On August 4, my account shows 0 AI credits remaining until Sep 1.Could you please check my AI credit usage history and explain how my remaining credits were consumed? If this is expected behavior, could you please explain why my balance changed from 332 to 0 without any additional AI actions?Thank you.
I would like to use the private NPM registry feature but before I do I have two quick questions:Is the auth token provided in Resources → npm registry → “View Configuration” generated per-user, as in is it specific to me or is it the same for all admins? Can I cycle or regenerate that token if necessary? If so, how?Thank you!
hi, i am using figma MCP server via claude code with a k12 education account, and i would like to clarify what is the MCP rate limits for K-12 users? thanks:)
When using Alt + Drag in the layers panel to create a duplicate object, the ‘alt state’ remains after alt release and mouse release. So, when one then hovers the cursor over anything in the design panel, such as width, opacity, padding, etc. the cursor becomes a horizontal double arrow and clicking in any of the input fields in the design panel to enter a value is fruitless. One needs to hit Alt again to reset/clear the ‘frozen’ alt state. This started I would say a few weeks ago. It’s a bit similar to what I and some others were reporting just recently regarding clicking on the visibility icons in the layers panel, or even the lock icon, and on mouse release the app would still behave as if it were in the mousedown state and any layers that the cursor hovered over would immediately get lock toggled or visibility toggled. This is somewhat similar, a sticky alt state remains after alt + drag and release on keyboard and mouse. Thank you for your time.
Hi Figma team,Could you please provide an update on the review status of the Pathrule Bridge plugin and let us know when we can expect the review to be completed?Plugin link:https://www.figma.com/community/plugin/1663731140755587293/pathrule-bridgeThe plugin is a key part of Pathrule’s upcoming release. We’re currently waiting for it to be published before launching and announcing the new version of our product.We’d really appreciate any update or estimated timeline you can share.Thank you!
Hello Figma Support,I canceled my Figma Professional subscription before the renewal date, but I was charged $22.00 on August 2, 2026.According to the receipt, this payment is for the Prorated Professional Full Seats (monthly) subscription covering July 2 – August 2, 2026. Since I had already canceled my subscription, I believe this renewal charge was made in error.Could you please review my account and process a refund for this charge?Here are the payment details from the receipt:Receipt Number: 2208-2340 Invoice Number: 43XMYH3N-0002 Amount Charged: $22.00 Payment Date: August 2, 2026Thank you for your assistance. I look forward to your response.Best regards,
Hi everyone,I'm reaching out to the community and Figma support for clarification regarding a billing issue.To complete a specific project, I upgraded to a paid plan for extra credits/features. Once the work was finished, I cancelled the subscription.When checking my profile settings, my account currently shows as the Free Standard plan. However, I was charged today for the subscription renewal.I would like to know: How can I confirm that the cancellation was successfully processed and that no future charges will occur? In cases like this, is the charge refunded automatically, or do I need to submit a specific request to Figma Support?
In this video hero on Figma MAKE homepage, i see a way more comfortable and detailed edit panel in the right side. when i use Figma MAKE i see different UI with only some edit options on a floating bar.in the video you can set flex gap like in figma design and you can drag to reposition elements. nothing of this exist in my figma app when testing Make. can anyone shade some light on that huge difference
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We are trying to use our internal React packages in Figma Make, but its not working due to Figma Make using React 18, and our packages require React 19. The AI has tried to upgrade but its saying that React 18 is bundled with the preview iframe and cannot be upgraded. How can I get around this?
Hi! I’m experiencing an issue with nested components placed inside a component slot.After triggering an interaction, some of the nested components visually reset to the default state defined in the design system. However, when I hover over them, they immediately return to the correct state they were supposed to display.In the attached video, the chips inside the drawer are configured with different labels and states. After closing and reopening the drawer, some of them appear with their default properties. As soon as I move the cursor over each chip, the correct label and state are restored.This appears to be a rendering issue, since the overrides are not actually lost and return without any additional interaction besides hovering.I’ve attached a screen recording showing the behavior. Has anyone experienced something similar or found a workaround?
Hello,I am writing to request a refund for an annual charge on a dev seat that I did not intend to renew.Before my subscription renewed on August 4th, I went into Team Settings to cancel the dev seat. However, I could not find any option to cancel the annual billing — the only available option was to downgrade to the Starter plan. As a result, I was unable to cancel in time, and the annual charge went through without my consent.If this charge is not refunded, I will file a complaint with the Korea Consumer Agency (한국소비자원) and pursue the matter with Figma through legal counsel if necessary.I am requesting a full refund of the $144 charged under what I consider a deceptive dark-pattern billing flow that gave users no clear way to cancel. Please open a support ticket for this issue and let me know the next steps for processing the refund.Inquiry details:Date/Time: August 4, 2026, 6:30 PM (KST) Email: (redacted by the moderator due to PII)Thank you for your prompt attention to this matter.
Figma Agent should automatically recognize and follow the styles and components already defined in PropsKit by default, instead of requiring users to manually find components in the playground and use Copy prompt. The current behavior is inconsistent because the agent sometimes creates its own styles instead of adhering to PropsKit. This makes PropsKit feel less like a predefined component playground and adds unnecessary manual setup for users.
Hi — I'm ready to publish a paid plugin ("Featherlight — Compress, WebP & Batch Export", plugin ID 1665932150476150859) under my Community profile @rationalmystic, using Figma's native payments with a one-time price. In the publish flow the Price field is disabled, and my Community profile has no Metrics tab, so I believe my account still needs seller approval / Stripe activation for Community payments. What's the correct way to request seller onboarding? Details:- 2FA is enabled on the account- Publishing from the desktop app- US-based LLC, so within Stripe's supported countries- The plugin is complete and the publish draft is ready to submit as soon as pricing unlocks- The plugin is in my personal drafts (not a team/org), publishing as an Individual creator Thank you!
How to fix the “Live preview failed” issue in Figma Make? I did the troubleshoot and immediate fixes available in the internet like: refreshing the page, duplicating the page, opening in different browsers. It is still working properly on March 13, 2026 but the problem started on March 16, 2026
Hi everyone,I’m experiencing a very frustrating issue with the html.to.design (by divRIOTS) plugin and would really appreciate any help.Here is my situation:I have been charged $18/month (most recent receipt: Apr 7, 2026 – May 7, 2026, Receipt [PII removed 2026/04/13 - AB]) The payment is processed via Stripe However, inside Figma: The plugin shows that I am NOT a paid user I do not see any active subscription under my account settings I tried to cancel: Checked Figma → Settings → Community → no subscription listed Opened Stripe receipt page → no “Manage subscription” or cancel option So currently: ❌ I am being charged ❌ I cannot cancel ❌ The plugin doesn’t even recognize me as subscribed This seems like a billing/account mismatch issue between Stripe and Figma/plugin.My account email: [PII removed 2026/04/13 - AB]What I need help with:How can I immediately cancel this subscription? Why is the plugin not recognizing my paid status? Is there a way to force unlink or reset the bill
Hi Figma Community!I'm working on a design-to-code automation tool and would like to integrate with Figma's Model Context Protocol (MCP) endpoint.The IssueWhen requesting the mcp:connect scope during OAuth authorization, I receive:{"error": true,"status": 400,"message": "Invalid scopes for app"}OAuth App Details:Redirect URI: http://localhost:3000/callback Current working scopes: files:read, file_comments:write Blocked scope: mcp:connectQuestionsIs the mcp:connect scope available for third-party OAuth apps? If restricted, is there a beta program or application process? Is this scope only available to official Figma extensions (VS Code, Cursor)?What I've Tried Standard OAuth flow works fine with public scopes Got valid Bearer token MCP endpoint (https://mcp.figma.com/mcp) returns 401 with www-authenticate: Bearer scope="mcp:connect"
Hi Figma Support,I hope you're doing well.I will be starting my Master's degree later this month, and I was wondering if it is possible to convert my existing Figma account to a Student account instead of creating a new one.I'd like to keep my current account, as it already contains my files and projects. If this is possible, could you please let me know the steps required? I'm happy to provide my student ID, admission letter, or any other documents needed to verify my student status.Thank you very much for your time and assistance. I look forward to hearing from you.Best regards,Hoa Pham
Every team seems to have one workflow that makes collaboration harder than it needs to be. What's the one habit you wish, designers would stop doing in Figma?
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