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Hi Figma team, I'm trying to publish my first FigJam widget, (widget ID 1701374835505134746), but the publish dialog shows: "We detected a change to your account details. Please contact support@figma.com to proceed."The only account change was enabling two-factor authentication yesterday (8 Nov), because the publish dialog required it. I emailed support@figma.com on 8 Nov and haven't received a reply yet.Could someone please verify my account and lift the restriction, or nudge my request to the right team? Thank you! Yana
I was signed into the wrong google account when i just purchased this. I cannot change the email address associated with my account. I want it to be assigned to an email, not connected to my google account. How can I fix this or do I just lose the year subscription I bought minutes ago because it’s on the wrong email?
Figma Make generated the complete project code and consumed my available AI credits, but the preview was never initialized. The file always shows “Continue prompting to start building.”The exported code installs successfully, passes TypeScript validation, and builds successfully outside Figma, so the generated code itself appears to be valid.I have already tried: saving the generated changes; refreshing and running the preview; opening and restoring different versions; editing the code directly to trigger a rebuild; saving a local .make copy and importing it as a new file. The imported .make file reproduced the same broken preview state.Could a Figma Support Specialist please help restore the existing preview build without regenerating the code or consuming additional AI credits? If the preview cannot be restored, please review whether the credits consumed by the incomplete generation can be refunded.For privacy, I can provide the Make file URL and account details to a Figma em
I have reviewed the forum and still can’t figure it out. Where do I go to switch from Monthly to Annual billing? This shouldn't be so hard. Doesn’t Figma want my money? It should be a simple one-click and charge me. Why is this so complicated?
Previously, when a component marked as “Ready for dev” was modified, the status icon in the top-right corner of the component changed from green to yellow to show that it had changed since being marked ready.Now the icon stays green whether the component has been updated or not, so there is no visual cue that a “Ready for dev” component has changed since it was marked.Steps to reproduce:Toggle “Ready for dev” on for a component. Make a change to that component. Check the status icon in the top-right corner of the component.Expected: The icon turns yellow to indicate the component has changed since it was marked ready.Actual: The icon remains green.Is this change intentional, or is it a bug? The yellow indicator helped developers tell which components needed a re-review.
I am trying to upload a large file (1GB+), but every time I try, Figma crashes. Unfortunately I am unable to see the file from its original location to edit the file and reduce the file size. Is there any way to fix this?
So I have this message about limit exceeded every time I’m trying to verify against Figma for Students. I need help resetting it please.
So, I already bought the 1-year Figma Pro plan, which means I shouldn't have to pay anything next month, right? However, when I checked my billing page, there's an upcoming invoice due next month with "seat updates" listed in the details—even though my account (just 1 email) is the only one accessing Figma right now. Does anyone have any tips on what I can do so they don't charge me next month, or anything else I should look into?
How can I delete an expired team? All the files inside have already been transferred out. 以下是我的团队,其中有很多的文件内容,但是我已经全部转移到最后的一个文件中了,已经整合了。现在我需要将个团队进行删除,无法找到入口,请协助指导一下。
I may be going crazy…I have made a very simple button component with two variants Default and Pressed, these are connected by a “While Pressed” noodle with a change to “Pressed” interaction. When I use an instance of this button in a prototype it behaves as expected pressing the button changes its state to “pressed”, releasing the button changes its state back to “default”. Great! however when I add an interaction to the button in the prototype (on click set variable etc.) when the button is clicked the variable is set but the button does not return to the default state - remaining in the pressed state.Adding the Interaction to the button instanceI am sure this was working before, hence doubting my sanity… What am I missing, is there an easy workaround/fix? Thank you in advance!
Hi teamI would like to request admin delete my old account. I can not log in into this account cause deactived associated email
SummaryA recent Figma Make update has removed the "Copy design" button from the top toolbar. The action is now buried inside the Edit mode. For a workflow this central and frequent but hard to find now, that is a clear regression, and I would ask the team to restore the button as a persistent control.What changedUntil recently, "Copy design" was always visible at the top of the Make interface: one click, then paste into a Figma Design file. Now you must click "Edit" in the top-right of the preview, find the small Copy design icon in the floating toolbar, choose "Whole page", and only then can you paste. Opening Edit also brings up the Page styles panel, which clutters the workspace when all you actually wanted was to copy a screen.Why this is a step backwardsExtra clicks for a high-frequency action. Moving Make previews into Design as editable layers is a core loop, not an occasional editing task. It ought to be one click. Discoverability. The button is effectively hidden — several use
This problem seems to have always existed. Every time I try to copy my files (components) into another design file, they get distorted or don’t look the way they originally did. This is especially obvious when working across teams. At one point, someone mentioned it seemed to be fixed, but now it’s happening again. What’s going on? I’m really annoyed.
When i use the ai agent, it pop up : ID srid_SWKFYBXB01NQ1894M0PEM2GQE
For this month, I have an unpaid bill for a service I won't be using, and I don't know why it was upgraded to a different plan that I didn't choose. I want to resolve this and continue with my previous plan; I need a response and support from customer service.
Hello Figma Community, I'm facing an issue with my Figma account. Whenever I try to share a design file, I receive this warning: "Figma has restricted you from sharing this file." I am the owner of the file, and the sharing settings show that anyone can edit. However, Figma does not allow me to share the file. I use Figma for my professional UI/UX design work and need sharing access to collaborate with my team and developers. Has anyone experienced this issue before? Is there a way to resolve it? I've attached a screenshot of the warning for reference. Any help would be greatly appreciated. Thank you!
제가 5월달에 이미 1년치 결제를 진행했는데, 왜 또 결제금액들이 나가는거죠?
Hi Figma team and community,I hope you're all doing well. I submitted my plugin, Print Ready (印刷輸出小幫手 Print Ready), for review on October 23, and wanted to kindly ask about its status.Print Ready is a printing plugin that helps users export Figma frames as print-ready PDFs, with CMYK conversion (Japan Color 2001 Coated), bleed, and 300 dpi output. It also shows frame sizes in mm in real time.It's now been about 11 business days since submission, and I haven't received any emails or updates yet. I understand the usual turnaround is 5–10 business days and that the team may be handling a high volume of submissions right now. I just wanted to make sure nothing is missing on my end, such as additional information, assets, or required changes.If anyone has submitted a plugin recently, I'd really appreciate hearing what the typical wait time looks like at the moment. If there's a better place to follow up, please let me know.Thank you so much for your time and for all the work you put into re
Dear Figma Support Team, I am writing to request a full refund for a recent auto-renewal charge of $32.90 under Invoice number X3ZAZUAL-0003 yesterday, November 8th 2026. This charge was unintended as I no longer require the service and intended to cancel before the renewal date. I have already downgraded the workspace and have not used any paid features since the payment was processed. Please review my account history and consider an exception for this accidental renewal. Thank you,Prince
A human-verification step is required every time an image is exported.
Hi,I’m Muhammad Ali, an 18 y/o student from Lahore, Pakistan, and I’m organizing Haven Lahore, a 2-day, teen-only hackathon and game jam taking place on November 14 and 15.We’re bringing together around 150 high-school students for 48 hours of building, creating, learning, and making games with friends.Haven is part of Hack Club, a global nonprofit community for teenagers who code and build. Hack Club supports teens aged 13–18 and has a community spanning more than 100 countries. It is supported by organizations including GitHub, AMD, Dell Technologies.Hackathons have given me some of my best memories, friends, and opportunities. After experiencing that myself, I wanted to create that same opportunity for other students in Lahore.That's why I'd love to have Figma involved in Haven. We can host a workshop on How to Use Figma or about what is it and ask everyone to present and design their game presentation in Figma and give a best designer award too!We're looking for partners who c
I use Claude on two separate Claude accounts, and both need the Figma MCP connector pointed at the same Figma account. This does not work. As soon as I authorize the Figma connector on the second Claude account, the first one is invalidated and its Figma tools stop working (“The user’s connection to this connector was invalidated”). Re-authorizing on the first account then kicks off the second.The same Figma login can be authorized in Claude Code’s own Figma plugin at the same time without conflict, so the limit seems to be one active authorization per Figma account for the Claude connector client, rather than a general one-session rule. Please allow one Figma account to hold more than one active authorization for the same MCP client, or document the limit and the intended workaround. Reproduced October 13, 2026 on the current remote server at mcp.figma.com with two Claude accounts, one Figma account.My original report was categorized as Suggest a Feature. I am reporting this as a bug
My entire team received the Figma software update, the latest person received since last month. I'm waiting for the update, but my Figma hasn't updated yet.What can I do?
Hi Figma Community Team!We submitted our plugin Figma to Fredis for review on October 14, 2026, and it's still awaiting approval.We understand that reviews may take some time, but we'd appreciate it if you could check the current status of our submission.Plugin name: Figma to FredisPublisher: Fredis TeamSubmission date: October 14, 2026Plugin link: https://www.figma.com/community/plugin/1676703819232481985/figma-to-fredisPlease let us know if any additional information or changes are required from our side.Thank you for your help!Best regards,Fredis Team
Hi Figma Team,My Figma plugin application is currently pending approval. Could you please review it and let me know if any additional information or action is required from my side?I’d appreciate it if the review could be completed at your earliest convenience.Thank you for your time and support!
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