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When trying to right size our seat allocations, we cannot switch a monthly billing cycle of a user over to an available annual seat, with out adding a new seat to our annual subsprction.Couldn’t find any procedure to change this over.  

We are experiencing the same issue with SF Pro.In our case, SF Pro is uploaded to our Figma Organization Fonts, so everyone should be using the same cloud-hosted font files. This means that a mismatch between different locally installed font versions is unlikely to be the cause.The letter spacing becomes visually tighter than expected, even though the font, font weight, text style, and letter-spacing values remain unchanged. The text can appear different after selecting the layer or entering text-edit mode.We experienced essentially the same issue a couple of years ago. It was later fixed, but it appears to have returned during the past two weeks.We have not changed our typography setup, text styles, font files, or the way the font is distributed for several years. The issue started appearing again without any changes on our side, so this looks like a regression in Figma’s text rendering or layout caching rather than a problem with the font itself.Could the Figma team investigate this

Prototypes embedded in Figma Slides no longer allow full vertical scrolling during presentation, even though vertical scrolling works correctly when the prototype is played directly. This appears to be a regression, as the same slides and prototypes worked previously. Whats happening: In the past, I’ve been able to embed interactive prototypes into Figma Slides and present them with full vertical scrolling enabled.Today, I created a new slide deck and added a prototype, but the vertical canvas scroll does not work as expected during slide presentation, despite working correctly when the prototype is played on its own.After noticing this, I went back and checked older slide decks where this behavior previously worked, and I’m now seeing the same scrolling issue there as well. Current behaviour for me:Scrolling only works within the initial height that was loaded when the slide was presented. If the prototype includes interactions that increase content height (e.g. expanding sections, ac

I’m trying to use the Figma MCP to create a Figma design based off our Figma components. When I use the MCP with Claude, Claude is complaining that I need to install Google Sans Flex as a distributed font. However, Google Sans Flex is already included in Figma.When I installed the font manually as an admin, it ended up causing issues with existing designer’s files. I then uninstalled the font, but then it continued to break other designer files. Claude’s output when attempting to use Figma MCP to create a design:  

Hi everyone,I'm running into an issue when exporting designs from Figma for print, and I'm curious if anyone else has experienced something similar.The colors in Figma look exactly as expected, and the exported PDF also appears correct when viewed on screen. However, once I print the PDF, the colors become slightly dull, gradients don't look as smooth, and some thin elements appear lighter than expected.To rule out a printer hardware issue, I printed several diagnostic printer test pages, and everything looked normal. Color blocks, grayscale gradients, and text all printed correctly, so the printer itself seems to be working properly.Here's what I've already tried:Exporting the PDF at different quality settings Printing from Adobe Acrobat Reader and Google Chrome Using different paper types Updating the printer driver Testing on another printerSince the printer test pages look perfect, I'm wondering if the issue is related to Figma's PDF export, color profiles (RGB vs. CMYK), font rend

Hi! I got figma professional access because I participated in the makeathon for figma last month but didn't get notified about when the downgrade from professional was going to happen, which I thought would be a month after when I subscribed and not on the last of the month, and didn’t account for that and lost access to plugins I’d made w agent and my chats with them :( I hadn’t even had time to push that to my github yet so is there any way I can be given 24 hours to push the plugins I made via agent to my github because I can’t even view the chats I made w agent on the starter plan :(( i did have 1300ish AI credits balance remaining btw !!On another note, the starter api limit keeps getting a “exceeded” error on bolt.new despite not having used it so I was just making sure whether or not the number of elements/layers in the frame has any impact on the 5/min api calls?

I'm writing to dispute a recurring $20.00/month charge from Figma that has been hitting my corporate card for at least the past 2-3 months. I cannot identify the source of this subscription and am requesting your help locating the account responsible and issuing a refund.Here are the charge details:- Amount: $20.00 (recurring monthly)- Merchant name on statement: FIGMA SAN FRANCISCO CA- Charge dates: April 6, 2026 / May 6, 2026 / June 6, 2026Our company already has a separate Figma Pro team subscription, so this $20/month charge appears to be a duplicate or an accidental individual subscription that I did not intentionally create. I've checked my Figma account settings and billing page but cannot find any active individual subscription tied to this charge.Could you please:Look up which Figma account is generating these charges and cancel that associated subscription? As well as refund what’s been charged as of now, thank you. 

Hi Figma team,I have a question about the difference between the Make Kit implementation that was presented during Schema 2025 and what is currently available.From the Schema presentation, it looked like the workflow was:Export an existing Figma library directly to Make. Make automatically converts the design system into React components and CSS. A Component Showcase is generated where you can browse all imported components and variants. You can open an individual component, view its generated code alongside a live preview, and use prompts to add interactivity (for example, changing the cursor on hover or creating animations). Prompts are scoped to the selected component.However, the current Make Kit implementation described in the documentation seems to focus on creating and configuring a Make Kit manually, rather than importing an existing design system and getting a generated React component library with a Component Showcase.Am I misunderstanding the feature, or has the implementati

Hi Figma Support team,I’m running into an issue with unwanted colours appearing in the Design-mode colour picker in Figma Slides, and I’m hoping to understand whether this is expected behaviour or a limitation.Summary of the issueEven after fully cleaning my Slides template so that every element uses only my defined template colour variables, the colour picker in Design mode still shows many extra custom colours that are not used anywhere in the file. These appear to be leftover colours that were automatically created when pasting designs from regular Figma Design files into a Slides file.What I’ve tried I replaced all existing colours with my new template colours I verified that none of the stray colours are used in any layer, component, or style. I also confirmed that this only affects Design mode, not Slides mode, where only the correct template variables appear. The core problemThese extra colours appear to be orphaned, auto-generated colours with no UI to remove them, even whe

5.5달러짜리 스타터 구독제를 사용중이었는데, 한달뒤 갑자기 81.76달러짜리 프로페셔널 구독제가 결제되어버렸습니다. 이유가 궁금합니다. 그리고 당장 환불 부탁드립니다.

Seems that with Figma’s MCP integration with Claude (via VSCode Chat) It is struggling to replace contents dynamically. is this a known limitation given the newness of slots? Actually, I'm realizing the real constraint in Figma's component model depends on whether the component uses defined component properties or slot-based children. For slot components, I need to navigate the instance tree correctly to modify the slot frame's children, but the approach differs based on how the component is structured.Looking at how the DetailsPage component is set up, it has named frames like "Heading", "Content", and "Aside" that act as slots, each with default content that gets replaced when properties are passed in. This means within an instance, I should be able to modify what's inside those slot frames by targeting them correctly.The key insight is that I don't need to detach the instance to customize it. Instead, I can create the instance and then navigate into its internal structure to either

When you select a component with a long name and a text element, there is a overflowing and conflicting UI on the right side panel (see top right) in the 2nd image you can see how it’s meant to look like;    

Hi, Figma team! I recently requested access to Figma Education for university coursework, but I’m still having issues with the plan. When I log in to the site, it says my access has been verified and approved, yet when I actually use Figma, it shows I’m on the Free plan—even though Figma Education promises otherwise. What can I do to get it working? Features like background removal and vectorization are important for my classes... I look forward to your support!Images are in Portuguese, hope it is ok. Site Screenshot / App Screenshot 

Hello, I need help with an unresolved billing issue on D's Starter team.I received a payment confirmation for invoice “hidden” for a recurring Professional subscription, but my team appears as Starter in Figma and I do not have any Cancel plan option.I opened ticket #2011279 3 days ago and it is still Open with no staff reply, and I opened ticket #2017458 yesterday but it was marked Resolved without any email, comment, or resolution.Both tickets are visible on my requests page, but neither gives me a way to move this forward.Please review the unexpected charge and explain how this subscription can exist on a Starter team.

i register 5$ seat, then I see my account not updated and money is not withdrawed in my bank account, I transfer again but this time my bank acocount lost 10$ while my Figame account still not updated mình đăng ký chỗ 5$ thì thấy tài khoản chưa cập nhật và tiền cũng không rút về tài khoản ngân hàng, mình chuyển khoản lại nhưng lần này tài khoản ngân hàng của mình mất 10$ trong khi tài khoản Figame của mình vẫn chưa cập nhật

Hey everyone,I need to vent because I’m genuinely at my wits' end with the recent updates. It feels like Figma is getting worse day by day, and basic, foundational features are being completely ruined or hidden in the name of "sleek redesigns."Out of nowhere today, the "Apply Variable" gear icons have completely vanished from my properties panels. I’m trying to link padding, gap spacing, and border radiuses to our design tokens, but the contextual hover icons just aren't appearing on the settings inputs anymore. Please fix this ASAP, Figma. Stop breaking core functionality for things we use every single minute of our workflows.😡   

Hi Figma team and community,I am trying to use Figma MCP (Model Context Protocol) integration in VS Code, but I’m running into a persistent authentication token creation issue that prevents the connection from working. Problem DescriptionWhen I configure mcp.json like this:"figma": {"type": "http","url": "https://mcp.figma.com/mcp"},and start the server in VS Code, a browser opens to https://www.figma.com/oauth/mcp/... where I click “Agree and Allow Access”. It seems that fails then a window in VS Code shows “You have not yet finished authenticating to 'Figma MCP'. Would you like to try a different way? (URL Handler)”, which I click “yes” and it takes me through the same Figma OAuth Access flow in the browser, and re-opens VS Code. After doing this, the Figma MCP server fails to start and I see the following MCP Output Error messages:[warning] Error getting token from server metadata: Error: Failed to create authentication token[info] Connection state: Error 401 status sending message

Hello Figma Support,I was unexpectedly charged $52 because my seat was automatically upgraded. This was not an intentional purchase, and I did not realize that editing would trigger a paid seat upgrade.I have not intentionally used any of the paid features after the upgrade, and I would like to request a full refund for this accidental charge.If possible, please downgrade my account to free plan and refund the $52 charge.I have been happy using Figma and hope you can make a one-time exception.Thank you very much for your understanding.

요금제 취소도 했고 다운그레이드를 했는데도 자동 결제가 되었습니다2026.7.16 14:29 자동결제 되었습니다

I accidentally purchased professional on an annual plan 3 days ago. 230Eur! Today I cancelled it with the intention to switch to a monthly plan, but Figma’s terms of service say all purchases are non-refundable and that my account will only be downgraded at the end of the billing cycle in July 2027. A YEAR FROM NOW! Seriously, does Figma’s Terms of Service legitimately trump my legal Right to Withdrawal within 14 days?? 

Why animations start by their own, how to control them in prototype mode? I just wanted to create opening menu, but how - OK, placed animated menu component inside main screen, and then it starts to play indefinitely - I just expected simple “Pause at load” feature :/  

Hello,I accidentally selected the wrong account when making this payment. I meant to pay with my new company account, but due to confusion between my accounts, the payment was mistakenly processed on the wrong one.As this transaction occurred less than 2 hours ago and resulted from an honest mistake on my part, I would kindly like to ask if it might be possible to process a full cancellation and refund. I truly appreciate your understanding and would be very grateful for your assistance with this matter. 

我写这个申诉是为了申请退还一笔因团队意外增加席位而产生的费用。在，我们的账户被扣ches了 [填入扣费金额]，原因是系统自动增加了编辑者席位。这是因为团队成员在操作时不小心获得了编辑权限，触发了自动升级，这并非我们的本意。我们目前已经撤销了这些额外的编辑权限，并调整了团队角色，以确保未来不会再发生类似情况。由于这些席位是误操作添加的，且并未实际投入工作使用，恳请贵方能够退还这笔额外的费用。账户及团队信息如下：- Figma 注册邮箱：[redacted by forum moderator to remove PII]- 团队名称：developer- 账单/发票 ID：AK6S21KM- 0004感谢您的理解与支持。  

Hi, I just downgrade from paid to free plan. Eventhough I am the admin of the team.  Also, already created a support ticket for this but havent seen any reply in 4 days. Thanks

in_1TtW4RIvcqWR3dFDoyY1RvCB팀: B A의 팀시작: 6월 15, 2026종료: 7월 15, 2026 추가결제된금액 16.5usd refund plz The plan ends on the 15th, but the additional payment was made on the 16th. Please cancel it