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I cancel my plan before the next payment date, and is a free plan, but it still charged, and I’m also free plan now.I’d like for the charge to be refunded 

I can’t find a way to use the Pencil and Brush tools within an existing mask. The new layers are not placed within it, even if it’s selected, or if a layer within it is selected.The Pen tool behaves differently, behaving like you would expect.1) Is there a way?2) If there isn’t, please consider this a feature request :p Thanks.

Summary. On an instance of a variant‑switching component set, setReactionsAsync stores a single flat reactions override that is applied across all variant states. This shadows each variant's own inherited reactions and breaks the component's prototype state machine — even when the written array is byte‑identical to what was read. The editor, by contrast, can add an instance‑level reaction that coexists with the inherited per‑variant reactions and runs correctly in the prototype player. The plugin API has no way to produce that representation.Repro. Component set Toggle, variant property State ∈ {A, B}, where State=A has ON_CLICK → CHANGE_TO B and State=B has ON_CLICK → CHANGE_TO A. Place one instance (it shows A), select it:const i = figma.currentPage.selection[0] as InstanceNode;await i.setReactio

I noticed that my Figma app hasn’t received some of the recent updates such as new left navigation bar and Slots for components.I’m using the desktop app, and I also tried installing the beta version, but the features still don’t appear in either version.To troubleshoot, I also reinstalled the application, but the issue remains the same.Are these updates still being rolled out gradually, or could this be related to account permissions, region, or workspace settings?Thanks in advance for your help! The actual left bar  No new UI in the help section 

I'm currently working on an educational calculator project that helps students convert percentages, GPA, and perform CGPA conversion across different grading scales.One challenge I've noticed is that many academic calculators provide a result but don't do a great job of helping users understand how that result was calculated. From a UX perspective, transparency and trust seem just as important as speed.For those of you who design tools, dashboards, or data-driven interfaces in Figma:* What design patterns help users trust calculator results?* Do visual comparisons, charts, or breakdown tables improve comprehension?* How would you present multiple grading scales (4.0, 5.0, and 10.0) without overwhelming the user?* Are there any Figma community files or design systems you recommend for educational tools?I'd love to hear how other designers approach clarity, accessibility, and user confidence when designing calculator-based experiences.

Hi Figma community,I've hit a wall with a nested instance resizing issue. My team maintains two separate libraries: one for Icons and one for Components (which consumes the Icon library).When swapping an icon variant inside a component instance, the icon is retaining the default variant's dimensions and stretching the internal vector, rather than snapping to the new variant's native size.Here is the exact setup and the behavior I'm seeing:The Setup Icon Library: Icons are built as a variant set (24x24, 20x20, 16x16, 12x12). Each variant is a regular frame with fixed width/height and Left/Top position constraints. The internal vector layer is set to Scale/Scale. Component Library (The Button): We have a Button component with an auto-layout frame (Horizontal, Hug/Hug, Center-Center, 8px gap, 16px L / 20px R

I have created a website using AI tool, now it is third day i am not able to download it to use on my domain n Hosting. AI tool is sharing the path to download it from following path which i am not able to find in my panel. RECOMMENDED: Complete React Website📦 Path: /workspaces/default/hostpro-react-complete.tar.gz Alternative: HTML Framework📦 Path: /workspaces/default/hostpro-html-framework.tar.gz another option it give How to Download:Navigate to: /workspaces/default/ Look for: hostpro-react-complete.tar.gz Download the file Extract it on your computerAfter Download:# Extract the archivetar -xzf hostpro-react-complete.tar.gz# Navig

I have designed a UI for a device we are developing. Having selected a specific LCD with an active area of 49mm x 74mm (approx.) and a display resolution of 320 x 480 I set up a frame in Figma at 480 x 320 (LCD is portrait and we are using it in landscape mode). We are investigating using a native landscape display which has a screen resolution of 320 x 240 and an active area of 71mm x 53mm however when I adjust my 480 x 320 screens down to 320 x 240 the active area decreases. Is there a way to define the display resolution without altering the active area size? I set the original 480 x 320 screen up as a 32px x 12 column grid when changing to 320 x 240 I get a 32px x 8 column grid:Basically I w

Bug Report for Build Plugin: 1. Without any manual operation, Build plugin automatically resets App.tsx core file and wipes all original page routing & configuration. 2. I have to spend extra credits to regenerate all files to restore my B-end project, all consumed credits are caused by plugin’s auto-reset bug instead of user error. 3. I apply for full refund of wasted credits and fix this unexpected auto-reset issue. 

I canceled my subscription, but I was still charged €23.80. I checked my current plan, and it even says “free plan.” Please refund the amount and cancel everything if any services were not canceled. 

I have created a new project which has eated 700-800 AI balance and end product is error log. Kindly reload this balance into my account. picture is given in this topic as well. 

This happens to us frequently when architecting a library file:A concept file has several instances of a component - that component has many variants and all of them are placed in the concept file. Now we delete some of the variants in the library file, and make various changes to the other variants. The library file is republished. After updating components (sometimes on all pages, sometimes just the current page), the variants with just changes seem to update well. However the instances of variants that were deleted in the library file just sit there - no update prompts, no “main component was deleted” type messages. We can even change properties of these instances. Its as if the concept file is hanging on to a memory of the library file and not flagging an issue.What we’d expect: An indication that these components are now effectively detached so we can choose to update them to a variant to still exists.What we’d love: A guided fl

 Gemini 3 Pro, which I used to use often in Figma, is gone.This time the credits have been reset and all the better options are gone.The quality of image generation is poor because only the submodel remains.I'm using the same paid pricing plan, and other team members are experiencing the same symptoms.I wonder why.ai credit (figma offical)now 

Problem with Build plugin when generating B-end backend page: 1. Using model Claude Sonnet4.6, generated CSS syntax is incompatible with LightningCSS, which causes Vite compile error during code building. 2. After plugin auto fixes all errors and finishes generating 13 source files including route, sidebar and page components, the preview page stays completely blank and cannot render prototype. 3. This issue newly appears after Sonnet4.6 model update; previous model versions generate code without compile failure and preview works normally. Request: Optimize CSS output rules of Sonnet4.6 to avoid unsupported syntax for LightningCSS and fix blank preview bug.

Hello, I recently tried to publish my design system file to Figma Make but I didn’t see the popup that allowed that option.  To clarify, our plan is the Organization plan and I am an admin so I should have full access to the features. We also have the AI capabilities turned on in the admin settings.Would love to have a chat with someone to solve this problem. Thanks!

there's no network issue, memory usagebut i can’t save my change on figma!!what’s wrong!!!We paid for Hundreds of people  figma full seat fee on our Product! This issue occurs frequently. Sometimes it resolves over time, butbut right now, it's been weird for hours.I'm afraid that if I turn off Figma, my Designs won't be saved 

I can publish the URL of the Figma Make kit I created, serving as documentation for the component library used in other projects. BUT - I cannot update the published URL once it’s live? Unlike regular Make projects, it’s completely missing. No update button. Why?Note, I am NOT referring to publishing the package itself. Only the URL.If I unpublish, then republish, I get the popup that after it’s done pushing live it says “update”, but once I close that popup I have NO way of accessing it again to press update.

Reaching out to the forum for help. I have a team member in my team who’s email was changed by our IT department. I have since removed her previous account and tried to assign her a seat using her new email, but she keeps getting a 422 error. It is saying “Your organization can’t change your email to x from x before the domain is verified”. How do i get this resolved? 

Do you know this behaviour? You return to your file in the morning and suddenly, instances that use auto-layout changed their appearance / size since last working in the file? Sometimes they might be bigger or sometimes just only 1px wide. And the weird part is: once you double click on the component, it suddenly gets reset and everything is ok again. So it’s probably just a rendering problem…? This started 1 or 2 months ago.Newest Figma client, macOS 15.7.5The file is quite large with a lot of pages and deep nesting.Sorry, I cannot share the file and also could not take a screen recording due to sensitive data. Also it happens totally randomly, I can’t reproduce it consistently.But have you experience auto-layout hick-ups like these? Is there a way to re-render a complete file? I assume, Figma caches a lot of complex auto-layouts in bitmaps that will be recreated when editing / selecting the frame / instance.For context: I’d consider myself an exp

Hi Figma Support team,I'm reaching out regarding a subscription issue with Figma Weavy.My team lead recently purchased a paid plan, but the subscription was registered under their account  instead of mine. I'm the only person on our team who will be using Figma Weavy, so a Team plan doesn't make sense for us — only an individual plan assigned to me is needed.Could you help with one of the following options:Transfer the subscription from my lead's account  to my account  Issue a refund to the original payment method so we can repurchase the plan under the correct accountThe subscription was purchased recently and hasn't been actively used yet, so I hope a resolution is possible.Please let me know what additional information you need to proceed.Thank you for your help!  [email redacted by forum moderator to remove PII]

Hi everyone, I am facing an issue with a table component I created in Figma.!--tgqphd|[]-->Inside the table rows, I used component instances for cells (or content blocks). Everything looks perfect initially, but after some time, the instances randomly resize themselves, shrinking or expanding unpredictably and breaking the Auto Layout settings.!--tgqphd|[]-->I have checked the parent component constraints (Fill container / Hug contents), but the instances still seem to "forget" their dimensions after a while or when updating.!--tgqphd|[]-->Has anyone experienced this bug? What is the best practice or solution to keep table instances stable in Figma? Thanks!!--tgqphd|[]-->!--tgqphd|[]-->!--tgqphd|[]-->!--tgqphd|[]--> 

Figma desktop appversion 126.4.12

Hey, I noticed an inconsistent behavior on Figma desktop with keyboard shortcuts when using a QWERTY layout.The Auto Layout shortcut (normally Shift+A) seems to be mapped to the physical key position, which means it becomes Shift+Q on QWERTY. That alone could make sense.But the issue is that all other Figma shortcuts correctly follow the logical QWERTY layout — so this one shortcut is inconsistent with everything else.Is anyone else experiencing this? Is it a known bug or an intentional choice from Figma?

Hi Figma Support,I accidentally purchased a new Professional subscription because I misunderstood how team collaboration and paid seats work.I thought each designer needed to create a separate account and purchase a separate Professional plan in order to edit shared design files together.After completing the purchase, I realized that the correct setup should be to keep my existing Professional team and add additional Full seats to my main account/team instead.My intended setup is:- One existing Professional team- 8 Full seats total for 8 designers- All designers editing together inside the same teamThis was an accidental billing setup mistake. I would like to request a refund or billing credit for the wrongly purchased Professional subscription/paid seats, so I can return to the correct setup and purchase the additional Full seats under my main Professional team.I understand that subscription fees are generally non-refundab